Customer Support

When customers experience technical issues implementing or deploying a D&B API solution, the D&B technical support department is available 24x7x365 to assist.

Support inquiries may be submitted via an online form using the links in the following section. When opening an incident, please provide as much detailed information as possible to help ensure a prompt resolution.

D&B Direct 2.0 API (for U. S. and Canadian customer markets)

• Submit a support inquiry
• API Support Center
• Track API Usage

D&B Direct Onboard API (for UK, Ireland, Belgium, Netherlands and Luxembourg customer markets)

• Submit a support inquiry

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