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Direct 2.0
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D&B Supplier Evaluation Risk Rating

Product(s)D&B Direct 2.0
Product Code(s)SER
Level(s)Standard
Monitoring AvailableYes
InterfaceSOAP
WSDLdownload
Format(s)XML
ServiceAssessment
OperationOrderProduct
{version}5.0
5.0 Released OnJanuary 23, 2015

The D&B US Supplier Evaluation Risk (SER) Rating predicts the likelihood that a supplier will cease business operations or become inactive over the next 12 month period based on the depth of predictive data attributes available on the business.

See the Predictive Analytics page for more information on Dun & Bradstreet's risk scores.

Update History

  • April 17, 2015 (v5.0 SOAP & REST): D&B Supplier Evaluation Risk Rating data layer is now available for the following U.S. territories: Puerto Rico, Virgin Islands (American), and Guam.
  • September 19, 2014 (v4.0 SOAP & REST): D&B Supplier Evaluation Risk Rating data layer is now available for the following countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, France, Germany, Hong Kong, Hungary, Ireland/Southern Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, Taiwan, and the United Kingdom.

Product Request

IMPORTANT: Due to a known issue, please do not include request values for SubmittingOfficeID.

IMPORTANT: Please see the new Online Services Security Enhancement Release, effective December 14, 2018.

Overview

When requesting this feature, a valid D&B D-U-N-S Number for a company and the appropriate product code will be required. For improved performance, include its country code.

A trade up option exists to request data for the headquarters when the requested organization is a branch.

NOTE: When ordering information for organizations located in Germany, customers are required to provide a valid order reason code.

Global Availability

The SER data layer is available for businesses domiciled in the following countries:

CountryISO Code
United States of AmericaUS
BelgiumBE
FranceFR
GermanyDE
ItalyIT
NetherlandsNL
PortugalPT
SpainES
United KingdomGB
AustraliaAU
CanadaCA
DenmarkDK
IrelandIE
JapanJP
NorwayNO
SwedenSE
Taiwan (republic of China)TW
AustriaAT
Czech RepublicCZ
GuamGU
Hong KongHK
HungaryHU
PolandPL
SlovakiaSK
SwitzerlandCH
Puerto RicoPR

NOTE: The SER score is available for additional countries as part of the Predictive Bankruptcy & Payment Risk data layer.

Data Layer Entitlement

For customers in U.S. and Canadian markets, the API is provisioned for specific collections of products, reports, and/or features (collectively referred to as data layers) for production and trial usage. Entitlement is not required for testing in the sandbox environment.

  • This product is entitled as "D&B Supplier Evaluation Risk Rating" for D&B Direct 2.0 customers.

For customers in the UK, Ireland, Belgium, Netherlands and Luxembourg markets, the API is provisioned as a specific set of data layers for production, trial, and sandbox usage.

  • This particular data layer is NOT included in the D&B Direct Onboard suite.

Specification

Sample Request (SER)
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ass="http://services.dnb.com/AssessmentProductServiceV2.0">
   <soapenv:Header>
      <wsse:Security soapenv:mustUnderstand="0" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
         <wsse:UsernameToken wsu:Id="UsernameToken-11">
            <wsse:Username>MyUserName</wsse:Username>
            <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">MyPassword</wsse:Password>
         </wsse:UsernameToken>
      </wsse:Security> 
   </soapenv:Header>
   <soapenv:Body>
      <ass:OrderProductRequest ServiceVersionNumber="5.0">         
         <OrderProductRequestDetail>
            <InquiryDetail>
               <DUNSNumber>804735132</DUNSNumber>
            </InquiryDetail>
            <ProductSpecification>
               <DNBProductID>SER</DNBProductID>
            </ProductSpecification>
         </OrderProductRequestDetail>
      </ass:OrderProductRequest>
   </soapenv:Body>
</soapenv:Envelope>
Name Characteristics
OrderProductRequest Aggregate
OrderProductRequest @ServiceVersionNumber Attribute
OrderProductRequest. TransactionDetail Aggregate, Optional

Records information necessary to process this request.

OrderProductRequest. TransactionDetail. ApplicationTransactionID string, up to 64 chars., Optional

A number assigned by the calling application to uniquely identify this request.

OrderProductRequest. TransactionDetail. TransactionTimestamp Element, Optional

The date and time when this request was created. When the request is from an intermediary, such as a workflow manager or service bus, this is the date and time when the message was sent to the D&B function, i.e., the date and time when the xml document was created by the requesting intermediary.

OrderProductRequest. TransactionDetail. SubmittingOfficeID string, up to 64 chars., Optional

A number that identifies the system or the software application from where this request originated. / A number used to uniquely identfy the D&amp;B business segment or delivery channel from where this request originated.

End: OrderProductRequest. TransactionDetail Aggregate
OrderProductRequest. OrderProductRequestDetail Aggregate, Optional

Records data relating to requests for a product. This may include such details as the product required, the subject about which the product should be produced, the content of the product.

OrderProductRequest. OrderProductRequestDetail. InquiryDetail Aggregate, Required

Records data that allows the customer to specify identifying information about the subject being inquired, e.g., the DUNS Number, the address, the telephone number.

OrderProductRequest. OrderProductRequestDetail. InquiryDetail. DUNSNumber string, up to 15 chars. Pattern: {([0-9a-zA-Z]*)}., Optional

The D-U-N-S Number is D&B's identification number, which provides unique identification of this organization, in accordance with the Data Universal Numbering System (D-U-N-S).

OrderProductRequest. OrderProductRequestDetail. InquiryDetail. CountryISOAlpha2Code string, at least 2 chars. up to 2 chars., Optional

The two-letter country code, defined in the ISO 3166-1 scheme published by International Organization for Standardization (ISO)identifying the country of the inquired subject.

End: OrderProductRequest. OrderProductRequestDetail. InquiryDetail Aggregate
OrderProductRequest. OrderProductRequestDetail. ProductSpecification Aggregate, Required

Records data that allows the customer to specify the details of the requested product. This may include details such as the identifier of the product, the language in which the product needs to be rendered, the format in which the product needs to be rendered.

OrderProductRequest. OrderProductRequestDetail. ProductSpecification. DNBProductID string,, Optional

An alphanumeric string that uniquely identifies the product being requested.

OrderProductRequest. OrderProductRequestDetail. ProductSpecification. LanguagePreferenceCode integer, up to 7 digits., Optional

A D&B code value that defines the language in which the customer wants this product to be rendered.

Possible values: 39 [English]

OrderProductRequest. OrderProductRequestDetail. ProductSpecification. OrderReasonCode integer, up to 7 digits., Optional

Possible values: 6332 [Credit Decision]; 6333 [Assessment of credit solvency for intended business connection]; 6334 [Assessment of credit solvency for ongoing business connection]; 6335 [Debt Collection]; 6336 [Commercial Credit Insurance]; 6337 [Insurance Contract]; 6338 [Leasing Agreement]; 6339 [Rental Agreement]

OrderProductRequest. OrderProductRequestDetail. ProductSpecification. TradeUpIndicator boolean, Optional

When turn ON (set to TRUE) this denotes that the customer has requested that D&B return the data for the Headquarters when the requested organization is a Branch.When turn OFF (set to FALSE) this denotes that the customer has not requested that D&B return the data for the Headquarters when the requested organization is a Branch; however as this is the assumed condition there is no requirement to create this tag to represent this fact.Note: There are D&B WorldWide Network operations where the Headquarters information will be returned automatically, regardless of the customer request.

End: OrderProductRequest. OrderProductRequestDetail. ProductSpecification Aggregate
OrderProductRequest. OrderProductRequestDetail. ArchiveDetail Aggregate, Optional
OrderProductRequest. OrderProductRequestDetail. ArchiveDetail. ArchiveProductOptOutIndicator boolean, Optional

When turned ON (set to TRUE), it indicates that the product being ordered is not to be stored. When turned OFF (set to FALSE), it indicates that the product being ordered is to be stored; however as this is the assumed condition there is no requirement to create this tag to represent this fact.

Possible values: True; False

OrderProductRequest. OrderProductRequestDetail. ArchiveDetail. ExtendArchivePeriodIndicator boolean, Optional

When turned ON (set to TRUE), the duration to archive the data is to be extended. Note: There is an additional cost for extending the archival period of the data purchased. When turned OFF (set to FALSE), the duration to archive the data is not to be extended.

Possible values: True; False

End: OrderProductRequest. OrderProductRequestDetail. ArchiveDetail Aggregate
OrderProductRequest. OrderProductRequestDetail. InquiryReferenceDetail Aggregate, Optional

Records data that allows the customer to specify information to be linked to the request in order to support subsequent order reconciliation.

OrderProductRequest. OrderProductRequestDetail. InquiryReferenceDetail. CustomerReferenceText string, up to 240 chars., Optional(Up to 5x)

A freeform reference string provided by the customer to be linked to the product in order to support subsequent order reconciliation.

OrderProductRequest. OrderProductRequestDetail. InquiryReferenceDetail. CustomerBillingEndorsementText string, at least 1 chars. up to 240 chars., Optional

Text that is filled in by customer and commonly contains requesting individual or department name, or customer's own account/reference number and/or name for the case on which the product was provided.This text is a reference used during the billing process.

End: OrderProductRequest. OrderProductRequestDetail. InquiryReferenceDetail Aggregate, Optional

The D-U-N-S Number is D&B's identification number, which provides unique identification of this organization, in accordance with the Data Universal Numbering System (D-U-N-S).

End: OrderProductRequest. OrderProductRequestDetail Aggregate
End: OrderProductRequest Aggregate, Optional

Records the address details for a subject. An address is the designation of a place where a subject can be located or may be communicated with, e.g., primary address, registered address, mailing address.

Endpoint

Use the following endpoint with the downloadable WSDL to request this product.

SOAP (Assessment)
https://direct.dnb.com/AssessmentProduct/V{version}WSDL

Testing

Sandbox

The following parameters may be used for D&B Direct 2.0 developer sandbox requests to retrieve successful responses. The data returned from sandbox requests may not represent actual values that this feature will deliver.

D-U-N-S Number (Country Code)
804735132 (US); 362241452 (US)

Trials

When conducting testing in the production environment during a trial period, product requests will be limited to the local market of the customer.

Production

A set of D-U-N-S Numbers is available to D&B Direct 2.0 customers for performing non-billable transactions in the production environment.

Product Response

While data for a particular company may not contain values for each of the business elements, there may be items that are considered by D&B to be "essential" to yield the maximum benefit of a data layer. If any of these essential elements do not contain a value for a particular company, a PD005 response code will be returned, and your organization will not incur a usage credit for the request.

For all codified data delivered by D&B Direct, the response package will include the decoded text value as a data element with the code value attached as an attribute. Refer to the Reference Data Service for access to the D&B standard code tables.

Specification

The following is a list of the possible data fields returned by this operation in the XML response. Samples are provided for testing successful and failed retrieval, and to demonstrate the basic layout of a response. The data returned in samples may not represent actual values that this feature will deliver.

NOTE: The D-U-N-S Number returned in the response will be a nine-digit zero-padded, numeric value.

Sample Response ()
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
   <soap-env:Body xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">
      <ass:OrderProductResponse ServiceVersionNumber="5.0" xmlns:ass="http://services.dnb.com/AssessmentProductServiceV2.0">
         <TransactionDetail>
            <ServiceTransactionID>Id-e95ec2549d6c0300480a020062ae3e5c-2</ServiceTransactionID>
            <TransactionTimestamp>2015-01-23T09:47:06.640-05:00</TransactionTimestamp>
         </TransactionDetail>
         <TransactionResult>
            <SeverityText>Information</SeverityText>
            <ResultID>CM000</ResultID>
            <ResultText>Success</ResultText>
         </TransactionResult>
         <OrderProductResponseDetail>
            <InquiryDetail>
               <DUNSNumber>804735132</DUNSNumber>
               <CountryISOAlpha2Code>US</CountryISOAlpha2Code>
            </InquiryDetail>
            <Product>
               <DNBProductID>SER</DNBProductID>
               <Organization>
                  <SubjectHeader>
                     <DUNSNumber>804735132</DUNSNumber>
                  </SubjectHeader>
                  <Telecommunication>
                     <TelephoneNumber>
                        <TelecommunicationNumber>(650) 555-0000</TelecommunicationNumber>
                        <InternationalDialingCode>1</InternationalDialingCode>
                     </TelephoneNumber>
                  </Telecommunication>
                  <Location>
                     <PrimaryAddress>
                        <StreetAddressLine>
                           <LineText>492 Koller St</LineText>
                        </StreetAddressLine>
                        <PrimaryTownName>San Francisco</PrimaryTownName>
                        <CountryISOAlpha2Code>US</CountryISOAlpha2Code>
                        <TerritoryAbbreviatedName>CA</TerritoryAbbreviatedName>
                        <PostalCode>94110</PostalCode>
                        <TerritoryOfficialName>California</TerritoryOfficialName>
                     </PrimaryAddress>
                  </Location>
                  <OrganizationName>
                     <OrganizationPrimaryName>
                        <OrganizationName>Gorman Manufacturing Company, Inc.</OrganizationName>
                     </OrganizationPrimaryName>
                  </OrganizationName>
                  <OrganizationDetail>
                     <FamilyTreeMemberRole>
                        <FamilyTreeMemberRoleText DNBCodeValue="12775">Global Ultimate</FamilyTreeMemberRoleText>
                     </FamilyTreeMemberRole>
                     <FamilyTreeMemberRole>
                        <FamilyTreeMemberRoleText DNBCodeValue="12774">Domestic Ultimate</FamilyTreeMemberRoleText>
                     </FamilyTreeMemberRole>
                     <FamilyTreeMemberRole>
                        <FamilyTreeMemberRoleText DNBCodeValue="12773">Parent</FamilyTreeMemberRoleText>
                     </FamilyTreeMemberRole>
                     <FamilyTreeMemberRole>
                        <FamilyTreeMemberRoleText DNBCodeValue="12771">Headquarters</FamilyTreeMemberRoleText>
                     </FamilyTreeMemberRole>
                  </OrganizationDetail>
                  <Assessment>
                     <SupplierEvaluationRiskScore>
                        <RiskScore>6</RiskScore>
                        <ScoreCommentary>
                           <CommentaryText DNBCodeValue="26173">Proportion of past due balances to total amount owing</CommentaryText>
                        </ScoreCommentary>
                        <ScoreCommentary>
                           <CommentaryText DNBCodeValue="26148">Financial ratios</CommentaryText>
                        </ScoreCommentary>
                        <ScoreCommentary>
                           <CommentaryText DNBCodeValue="26158">Higher risk industry based on inactive rate for this industry</CommentaryText>
                        </ScoreCommentary>
                        <ScoreCommentary>
                           <CommentaryText DNBCodeValue="26172">Proportion of slow payment experiences to total number of payment experiences reported</CommentaryText>
                        </ScoreCommentary>
                     </SupplierEvaluationRiskScore>
                  </Assessment>
               </Organization>
            </Product>
         </OrderProductResponseDetail>
      </ass:OrderProductResponse>
   </soap-env:Body>
</soapenv:Envelope>
Name Characteristics
OrderProductResponse Aggregate
OrderProductResponse @ServiceVersionNumber Attribute
OrderProductResponse. TransactionDetail Aggregate, Required

Records information necessary to process a particular request. Examples of a request is the ordering of a product.

OrderProductResponse. TransactionDetail. ApplicationTransactionID string, up to 64 chars., Optional

A number assigned by the calling application to uniquely identify this request.

OrderProductResponse. TransactionDetail. ServiceTransactionID string, up to 64 chars., Required

A number assigned by the D&B service to uniquely identify this transaction.

OrderProductResponse. TransactionDetail. TransactionTimestamp Element, Required

The date and time when this request was submitted or the date and time when the requesting intermediary, such as a workflow manager or service bus, sent the message to the D&B function, i.e., the date and time when the xml document was created by the requesting intermediary.

End: OrderProductResponse. TransactionDetail Aggregate
OrderProductResponse. TransactionResult Aggregate, Required

An aggregate that can repeat multiple times to record the different outcomes of the transaction.

OrderProductResponse. TransactionResult. SeverityText string, up to 16 chars., Required

Text that records the criticality of the outcome, e.g., Information, Warning, Error, Fatal.

OrderProductResponse. TransactionResult. ResultID string, up to 32 chars., Required

An alphanumeric string that uniquely identifies the outcome of the transaction.

OrderProductResponse. TransactionResult. ResultText string, up to 512 chars., Optional

Text that explains the outcome of the transaction.

OrderProductResponse. TransactionResult. ResultMessage Aggregate, Optional (Array)

An aggregate that can repeat multiple times to record textual data that expands on the ResultID and ResultText to provide additional information to the user regarding the status of the transaction. If the status implies that there is a problem this may also provide guidance to the user on how to address it.

OrderProductResponse. TransactionResult. ResultMessage. ResultDescription string, up to 512 chars., Required

Text that describes the additional information regarding the outcome of the transaction.

End: OrderProductResponse. TransactionResult. ResultMessage Aggregate
End: OrderProductResponse. TransactionResult Aggregate
OrderProductResponse. OrderProductResponseDetail Aggregate, Optional

Records the data being returned to the customer as a result of a product request.

OrderProductResponse. OrderProductResponseDetail. InquiryDetail Aggregate, Required

Records data that allows the customer to specify identifying information about the subject being inquired, e.g., the DUNS Number, the address, the telephone number.

OrderProductResponse. OrderProductResponseDetail. InquiryDetail. DUNSNumber string, up to 15 chars. Pattern: {([0-9a-zA-Z]*)}., Optional

The D&B's identification number, which provides unique identification of the inquired organization, in accordance with the Data Universal Numbering System (D-U-N-S).

OrderProductResponse. OrderProductResponseDetail. InquiryDetail. CountryISOAlpha2Code string, at least 2 chars. up to 2 chars., Optional

The two-letter country code, defined in the ISO 3166-1 scheme published by International Organization for Standardization (ISO)identifying the country of the inquired subject.

End: OrderProductResponse. OrderProductResponseDetail. InquiryDetail Aggregate
OrderProductResponse. OrderProductResponseDetail. Product Aggregate, Required

Records data about the product ordered by the customer and data about the organization on which the customer has placed this order.

OrderProductResponse. OrderProductResponseDetail. Product. DNBProductID string, up to 64 chars., Optional

An alphanumeric string that uniquely identifies this product.

OrderProductResponse. OrderProductResponseDetail. Product. LanguageCode integer up to 7 digits., Optional

A D&B code value that defines the language in which the requested product is fulfilled.

OrderProductResponse. OrderProductResponseDetail. Product. Organization Aggregate, Required

Records data about an organization, a legal or commercial entity established to provide products and/or services in the marketplace or to the community.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. SubjectHeader Aggregate, Required

Records high level information about the subject such as the primary language of the subject and the primary currency in which this subject trades. When the subject is an organizantion, this may also include details such as DUNS Number.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. SubjectHeader. DUNSNumber string, up to 15 chars. Pattern: {([0-9a-zA-Z]*)}., Optional, [M]

The D-U-N-S Number is D&B's identification number, which provides unique identification of this organization, in accordance with the Data Universal Numbering System (D-U-N-S).

Monitor Path: //Organization /SubjectHeader /DUNSNumber

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. SubjectHeader Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location Aggregate, Optional

Records the address details for a subject. An address is the designation of a place where a subject can be located or may be communicated with, e.g., primary address, registered address, mailing address.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress Aggregate, Optional (Array)

An entry loop to allow the recording of a single primary or physical address of the subject in multiple languages and/or writing scripts. For an organization this is the principal address at which the organization is located. For an individual, this is the home address.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. StreetAddressLine Aggregate, Optional (Array)

An entry loop which can repeat multiple times to allow the recording of several lines where each address line contains one or more named address elements. Examples of named address elements are Street Name, Street Number, Building Name, Estate Name. They are called “lines” because an addres can be divided into multiple lines. When there are multiple lines the sequence of the lines must be preserved.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. StreetAddressLine. LineText string, up to 240 chars., Required

Text that records the street address components as it would be presented on an address label. This includes, but is not limited to, details such as street name, street number, building name, estate name.

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. StreetAddressLine Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. PrimaryTownName string, up to 64 chars., Optional

The name of the town or city recognized by the Postal Authority for delivering mail.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. CountryISOAlpha2Code string, at least 2 chars. up to 2 chars., Optional, [M+]

The two-letter country code, defined in the ISO 3166-1 scheme published by International Organization for Standardization (ISO), identifying the country for this address.

Monitor Path: //Organization /Location /PrimaryAddress

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. PostalCode string, up to 16 chars., Optional

An identifier used by the local country Postal Authority to identify a particular geographic location. For example, in Belgium, Postal Code 9000 identifies the town of GHENT.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. TerritoryOfficialName string, up to 64 chars., Optional
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. TerritoryAbbreviatedName string, up to 64 chars., Optional

The shortened name of the locally governed area which forms part of a centrally governed nation. For example 'NJ' for the US State New Jersey within Country United States of America.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress. CountyOfficialName string, up to 64 chars., Optional
End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. PrimaryAddress Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress Aggregate, Optional (Array)

An entry loop which can repeat multiple times to allow the recording of address which is mainly utilized for the purpose of mail delivery. This usually includes a Post Office Box number or similar mailing details.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. StreetAddressLine Aggregate, Optional (Array)

An entry loop which can repeat multiple times to allow the recording of several lines where each address line contains one or more named address elements. Examples of named address elements are Street Name, Street Number, Building Name, Estate Name. They are called “lines” because an addres can be divided into multiple lines. When there are multiple lines the sequence of the lines must be preserved.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. StreetAddressLine. LineText string, up to 240 chars., Required, [M+]

Text that records the street address components as it would be presented on an address label. This includes, but is not limited to, details such as street name, street number, building name, estate name.

Monitor Path: //Organization /Location /MailingAddress

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. StreetAddressLine Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. PrimaryTownName string, up to 64 chars., Optional, [M+]

The name of the town or city recognized by the Postal Authority for delivering mail.

Monitor Path: //Organization /Location /MailingAddress

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. CountryISOAlpha2Code string, at least 2 chars. up to 2 chars., Optional, [M+]

The two-letter country code, defined in the ISO 3166-1 scheme published by International Organization for Standardization (ISO), identifying the country for this address.

Monitor Path: //Organization /Location /MailingAddress

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. CountyOfficialName

string, up to 64 chars., Optional, [M+]

Monitor Path: //Organization /Location /MailingAddress

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. PostalCode string, up to 16 chars., Optional, [M+]

An identifier used by the local country Postal Authority to identify a particular geographic location. For example, in Belgium, Postal Code 9000 identifies the town of GHENT.

Monitor Path: //Organization /Location /MailingAddress

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. TerritoryOfficialName

string, up to 64 chars., Optional, [M+]

Monitor Path: //Organization /Location /MailingAddress

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress. TerritoryAbbreviatedName string, up to 64 chars., Optional, [M+]

The shortened name of the locally governed area which forms part of a centrally governed nation. For example 'NJ' for the US State New Jersey within Country United States of America.

Monitor Path: //Organization /Location /MailingAddress

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location. MailingAddress Aggregate
End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Location Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication Aggregate, Optional

Records information about the different modes of Telecommunication addresses used by a subject for external contact purposes. The modes of communication include telephone, fax, e-mail, web address.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication. TelephoneNumber Aggregate, Optional (Array)

An entry loop which can allow multiple Telephone contact information used for voice communication with the subject.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication. TelephoneNumber. TelecommunicationNumber string, at least 1 chars. up to 50 chars., Required, [M+]

A sequence of digits used by the subject for voice communication in a public switched telephone network.This sequence of digits includes the area code or city code.Note: This number does not include the International Dialing Code and Domestic Dialing Code.

Monitor Path: //Organization /Telecommunication

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication. TelephoneNumber. InternationalDialingCode string, up to 7 chars., Optional, [M+]

The country calling code assigned by the International Telecommunication Union (ITU) required to connect to this Telecommunication Number of the subject country when dialing from outside the subject country; e.g., '1' for the US, '44' for the UK, '91' for India.

Monitor Path: //Organization /Telecommunication

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication. TelephoneNumber Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication. FacsimileNumber Aggregate, Optional (Array)

An entry loop which can allow multiple Facsimile contact information used for data communication with the subject.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication. FacsimileNumber. TelecommunicationNumber string, at least 1 chars. up to 50 chars., Required

A sequence of digits used by the subject for voice communication in a public switched telephone network.This sequence of digits includes the area code or city code.Note: This number does not include the International Dialing Code and Domestic Dialing Code.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication. FacsimileNumber. InternationalDialingCode string, up to 7 chars., Optional

The country calling code assigned by the International Telecommunication Union (ITU) required to connect to this Telecommunication Number of the subject country when dialing from outside the subject country; e.g., '1' for the US, '44' for the UK, '91' for India.

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication. FacsimileNumber Aggregate
End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Telecommunication Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationName Aggregate, Optional

Records the different names of the organization by which it is known as well as names of other organizations that have a similar name to this organization.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationName. OrganizationPrimaryName Aggregate, Optional (Array)

An entry loop which can repeat multiple times to allow the recording of a single name by which the organization is primarily known / identified in different languages and/or writing scripts.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationName. OrganizationPrimaryName. OrganizationName string, up to 256 chars., Required, [M]

Text recording a name of this organization in the specified language and/or writing script.

Monitor Path: //Organization /OrganizationName /OrganizationPrimaryName @RegisteredNameIndicator /OrganizationName

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationName. OrganizationPrimaryName Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationName. TradeStyleName Aggregate, Optional (Array)

An entry loop which can repeat multiple times to allow the recording of a name which an organization trades under for commercial purposes, although its registered, legal name, used for contracts and other formal situations, may be another.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationName. TradeStyleName. OrganizationName string, up to 256 chars., Required, [M+]

Text recording a name of this organization in the specified language and/or writing script.

Monitor Path: //Organization /OrganizationName /TradeStyleName

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationName. TradeStyleName Aggregate
End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationName Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationDetail Aggregate, Optional

Records fundamental information about a Subject which may vary over time.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationDetail. FamilyTreeMemberRole Aggregate, Optional (Array)

An entry loop that can repeat multiple times to allow the recording of various parts that the Subject plays as a member of an ownership structured family tree.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationDetail. FamilyTreeMemberRole. FamilyTreeMemberRoleText string, up to 256 chars., Optional, [M+]

Text describing the part that the Subject plays as a member of an ownership structured family tree, e.g., a branch, division, a parent, headquarters, subsidiary, global ultimate, domestic ultimate.

Monitor Path: //Organization /OrganizationDetail /FamilyTreeMemberRole

OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationDetail. FamilyTreeMemberRole. FamilyTreeMemberRoleText @DNBCodeValue Attribute
End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationDetail. FamilyTreeMemberRole Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationDetail. StandaloneOrganizationIndicator boolean, Optional, [M]

When turned ON (set to TRUE) it indicates that this organization is not a member of a legal family tree. This means it cannot play the role of a subsidiary, parent, headquarters or branch; i.e., FamilyTreeMemberRoleText cannot be present.When turned OFF (set to FALSE) it indicates that this organization is a member of a legal family tree. In this condition the FamilyTreeMemberRoleText must be present.

Monitor Path: //Organization /OrganizationDetail /StandaloneOrganizationIndicator

End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. OrganizationDetail Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Assessment Aggregate, Optional

Records insightful and value added information on organizations, such as: - recommendations on how much credit to extend to them, - assessments of their liquidity, - concise evaluations of their performance and behavior, - predictions on the risk of conducting business with them. The predictive scores are usually calculated and assigned by D&B, but such assessments may also be recorded when assigned by third parties.

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Assessment. SupplierEvaluationRiskScore Aggregate, Optional (Array)
OrderProductResponse. OrderProductResponseDetail. Product. Organization. Assessment. SupplierEvaluationRiskScore. RiskScore

string, up to 16 chars., Optional, [M]

Monitor Path: //Organization/Assessment /SupplierEvaluationRiskScore /RiskScore

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Assessment. SupplierEvaluationRiskScore. ScoreCommentary Aggregate, Optional (Array)

An entry loop which can repeat multiple times to allow the recording of comments about the score of this organization

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Assessment. SupplierEvaluationRiskScore. ScoreCommentary. CommentaryText string, up to 256 chars., Optional, [M]

Text that explains the primary reasons for the score.

Monitor Path: //Organization /Assessment /SupplierEvaluationRiskScore /ScoreCommentary /CommentaryText @DNBCodeValue

OrderProductResponse. OrderProductResponseDetail. Product. Organization. Assessment. SupplierEvaluationRiskScore. ScoreCommentary. CommentaryText@DNBCodeValue Attribute
END: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Assessment. SupplierEvaluationRiskScore Aggregate
End: OrderProductResponse. OrderProductResponseDetail. Product. Organization. Assessment Aggregate
End: OrderProductResponse. OrderProductResponseDetail. Product. Organization Aggregate
OrderProductResponse. OrderProductResponseDetail. Product. ArchiveDetail Aggregate, Optional
OrderProductResponse. OrderProductResponseDetail. Product. ArchiveDetail. PortfolioAssetID Element, Required
End: OrderProductResponse. OrderProductResponseDetail. Product. ArchiveDetail Aggregate
End: OrderProductResponse. OrderProductResponseDetail. Product Aggregate
OrderProductResponse. OrderProductResponseDetail. InquiryReferenceDetail Aggregate, Optional

Records data that allows the customer to specify information to be linked to the request in order to support subsequent order reconciliation.

OrderProductResponse. OrderProductResponseDetail. InquiryReferenceDetail. CustomerReferenceText string, up to 240 chars., Optional(Up to 5x)

A freeform reference string provided by the customer to be linked to the product in order to support subsequent order reconciliation.

OrderProductResponse. OrderProductResponseDetail. InquiryReferenceDetail. CustomerBillingEndorsementText string, at least 1 chars. up to 240 chars., Optional

Text that is filled in by customer and commonly contains requesting individual or department name, or customer's own account/reference number and/or name for the case on which the product was provided.This text is a reference used during the billing process.

End: OrderProductResponse. OrderProductResponseDetail. InquiryReferenceDetail Aggregate,

An identifier used by the local country Postal Authority to identify where the business is located.

End: OrderProductResponse. OrderProductResponseDetail Aggregate,

Records the details of the country in which the business is located.

End: OrderProductResponse Aggregate,

The Federal Information Processing Standards (FIPS) code value which identifies the country where this subject is located.

Legend: [C] = may be included in a Custom Data product; [M] = may be referenced by the Monitoring process; [M+] = Monitored using an aggregate or attribute XPath.

Lists of possible values (when present) are subject to change. Additional values not presented in this documentation may be delivered in the response and should be anticipated in any implementation.

Empty/NULL Values

A NULL returned for an element indicates that the information was not provided to D&B when the related data items were collected. The absence of a value for a particular item should not be considered indicative of any implied value (e.g., NULL for a boolean indicator is NOT the same as a value of 'false').

NOTE: There may be additional request and/or response elements specified in the WSDL that are not applicable for D&B Direct customers. Data elements that are not listed on this page are currently unused by this operation.

Currency Codes/Units

Whenever financial statement data is included in a response, each individual business element (ItemAmount) should be inspected for currency code and unit values (CurrencyISOAlpha3Code and UnitOfSize). If a given element does not include these attributes, the values provided in the statement header should be utilized.

Response Codes & Error Handling

Successful service requests will return a CM000 response code in the TransactionResult ResultID field. Otherwise, one of the D&B Direct standard response codes will be returned.

This operation may return the following response codes: CM001-CM005, CM007-CM012, CM014, CM017, CM018, PD001, PD003, PD005, PD006, PD015, PD016, and SC001-SC012.

NOTE: PD006 code - Applicable only for US/CA cases when TradeUpIndicator="true" for Risk packets.

D&B Direct 2.0 API requests are provided on a metered basis; and may require entitlement prior to use in the production environment. In addition, a concurrency limit (QPS) is monitored to ensure that it is not exceeded. An error code will be returned in the event that a transaction is throttled.

Qualified usage (e.g., a successful response) is tracked and billed according to the terms & conditions of the customer's contract. The response codes CM000, CM010, PD002 and PD015 are considered successful. A built-in feature exists to prevent duplicate billing when multiple successful requests with the same D-U-N-S Number and product code are submitted on the same calendar day (which is based on Eastern Standard Time [GMT-5]).

Retrieving Archived Copies

An option exists to retain the results from all successful requests for this product in a Product Request Archive, which may be retrieved without incurring additional usage charges.

NOTE: The default value for ArchiveProductOptOutIndicator is 'true', indicating that the request will NOT be automatically archived.

Business Elements

While D&B Direct uses a product canonical naming model in the request/response, many customers may be more familiar with the following business element labels.

This product will also return a set of standard elements (e.g. D-U-N-S Number, Organization Name, Trade Styles, Family Tree Role, Primary Address, Mailing Address, Telephone Number, Fax Number, etc.) in addition to the business elements listed.

Name Description
Supplier Evaluation Risk Commentary Text that records comments about the Supplier Evaluation Risk Score of this organization [M+]

PCM XPath: //Organization/ Assessment/ SupplierEvaluationRiskScore/ ScoreCommentary/ CommentaryText

Supplier Evaluation Risk Score A numeric value that predicts the likelihood that the supplier will have financial stress. It is typically derived by running data on this organization through an algorithm that has been proven to be predictive based on statistical analysis. [M]

PCM XPath: //Organization/ Assessment/ SupplierEvaluationRiskScore/ RiskScore

The preceding list is not presented in the order, nor manner, in which the information is packaged and delivered via the D&B Direct API. Legend: [C] = may be included in a Custom Data product; [M] = may be referenced by the Monitoring process; [M+] = Monitored using an aggregate or attribute XPath.

Standard Elements

Whenever a D&B Direct data or report product request returns a single D-U-N-S Number, several business elements pertaining to that company will be included with the results.

These elements include D-U-N-S Number*, Organization Name, Primary Address** (including street, city, state, postal code, country), Mailing Address** (including street, city, state, postal code, county), Telephone Number, Fax Number, Trade Styles (up to five), Family Tree Role (HQ, branch), a Standalone Organization Indicator(true/false) and the PortfolioAssetID***.

All standard elements (with the exception of Family Tree Role and PortfolioAssetID) may be referenced by the Monitoring process.

* The D-U-N-S Number of the organization referenced in the results. In the case of a trade up, this will be the headquarters D-U-N-S Number.

** Addresses are returned as they are recieved by D&B and therefore may not conform to local postal formatting specifications.

*** This is an identification number that can be used to retrieve a given results package at a later date from the Product Request Archive (if/when that feature is enabled in a request).

Name Description
D-U-N-S Number The D-U-N-S Number is D&B's identification number, which provides unique identification of this organization, in accordance with the Data Universal Numbering System (D-U-N-S). This DUNS Number represents the business entity.
Country Code The two-letter country code, defined by the International Organization for Standardization (ISO) ISO 3166-1 scheme identifying the country of the business entity.
County Name Text recording the name of the county in which the business is located.
Family Tree Member Role Text recording of various parts that the Subject plays as a member of an ownership structured family tree.
FAX Number The FAX number of the business.
FAX Number International Dialing Code The FAX number international dialing code of the business.
Mailing Country Code The two-letter country code, defined by the International Organization for Standardization (ISO) ISO 3166-1 scheme identifying the country which the business uses for mailing purposes.
Mailing County Name Text recording the name of the county which the business uses for mailing purposes.
Mailing Postal Code An identifier used by the local country Postal Authority which the business uses for mailing purposes.
Mailing Street Text recording an address which is mainly utilized for the purpose of mail delivery to the business. This usually includes a Post Office Box number or similar mailing details.
Mailing Street (2) Text recording an address which is mainly utilized for the purpose of mail delivery to the business. This usually includes a Post Office Box number or similar mailing details.
Mailing Territory Abbreviation Text recording the shortened name of the locally governed area which forms part of a centrally governed nation which the business uses for mailing purposes.
Mailing Territory Name Text recording the name of the locally governed area which forms part of a centrally governed nation which the business uses for mailing purposes.
Mailing Town Name The address number, or post office box number, and street name which a business uses for mailing purposes.
Postal Code An identifier used by the local country Postal Authority to identify where the business is located.
Primary Business Name Text recording of a single name by which the organization is primarily known or identified.
Standalone Organization Indicator When true indicates that this organization is not a member of a legal family tree. The Subject has no Parent Company, no subsidiaries or no branch/division locations.
Street Address Text recording the address number, or post office box number and street name where the business is located.
Street Address (2) Text recording the address number, or post office box number and street name where the business is located.
Telephone Number The telephone number of the business.
Telephone Number International Dialing Code The telephone number international dialing code of the business.
Territory Abbreviated Name Text recording the shortened name of the locally governed area which forms part of a centrally governed nation to identify where the business is located.
Territory Name Text recording the name of the locally governed area which forms part of a centrally governed nation to identify where the business is located.
Town Name Text recording the name of a city, town, township, village, borough, etc. where the business is located.
Trade Style Name Text recording the name which an organization trades under for commercial purposes although its registered legal name used for contracts and other formal situations may be another name.

Product Notes

The availability of certain scores delivered by this product may be limited due to a lack of sufficient company or industry specific data to perform the calculations.

The SER Rating ranges from 1 to 9, with 1 representing least likelihood of ceasing operations or becoming inactive and 9 representing highest likelihood of ceasing operations or becoming inactive.

The following Projected Performance Tables are based on a representative sample. Actual performance may vary based on individual supplier portfolios.

Projected Performance Table - Individual Score Range

SER Rating% of Businesses in D&B Supplier Database (Approx)Projected Bad Rate% of Bads Identified (Approx)
113%1.28%3%
215%2.14%6%
312%3.06%7%
413%3.74%9%
518%5.37%17%
611%8.02%15%
73%9.27%6%
812%12.96%26%
93%21.05%11%

Each SER Rating has a “bad” rate that can be compared with the average.

For example, the table above shows that 21.05% of all companies scoring a 9 in 2012 are projected to go out of business, become inactive or file for bankruptcy. What this means is that businesses with a SER of 9 are approximately 4 times (21.05/5.63 = 3.73) more likely to become inactive or go out of business than the average. Similarly, businesses with a SER of 1 are 4 times (5.63/1.28 = 4.39) are less likely than the average.

Projected Performance Table - Cumulative Score Range

SER Rating% of Businesses in D&B Supplier Database (Approx)Projected Bad Rate% of Bads Identified (Approx)
1-9100%5.63%100%
2-987%6.28%97%
3-972%7.15%91%
4-960%7.99%85%
5-947%9.17%76%
6-929%11.49%59%
7-918%13.59%44%
8-915%14.63%38%
93%21.05%11%

In order to set monitoring thresholds, it is useful to display the cumulative projected performance table, ranking businesses from highest risk to lowest risk. To use the cumulative projected performance table shown above, select the appropriate SER Rating cutoff that yields the desired OOB Rate, Capture Rate (% of OOBs or inactive identified), or volume for reviewing/monitoring suppliers.

For example, a supply monitoring policy that requires monitoring of businesses with a SER Rating of 9 would include approximately 3% of your supply base and capture approximately 11% of all suppliers that will cease operations or become inactive over the next 12 months.

For users who have the resources to monitor a greater percentage of suppliers in order to proactively avoid more supply chain disruptions, they may choose to monitor suppliers with SER Ratings 8 or 9. Based on the expected results shown in the Cumulative Projected Performance Table above, you would be monitoring approximately 15% of your supply base and capturing approximately 38% of all “bad” suppliers.

Key Business Commentaries

Commentary TextCode
Age of financial statement reported26162
Business does not own facilities26161
Change in net worth26156
Commercial Building Ownership Status Unavailable26159
Actual employee figure not reported26181
Evidence of open judgments19803
Evidence of open liens19802
Evidence of open liens, and judgments19800
Evidence of open suits19801
Evidence of open suits and judgments19798
Evidence of open suits and liens19799
Evidence of open suits, liens, and judgments19797
Financial ratios26148
Financial Statements not reported26085
Higher risk industry based on inactive rate for this industry26158
Higher risk region based on inactive rate for this region26147
Historical information on the business or principals not Reported26155
Limited financial information reported26154
Limited number of payment experiences reported26153
Limited time in business19804
Limited time under present management control19812
Net Worth26152
Limited business activity signals reported in the past 12 months26165
No telephone response26151
Paydex26178
Phone number not reported26150
Proportion of past due balances to total amount owing26173
Proportion of slow payment experiences to total number of payment experiences reported26172
Recent high balance past due26082
Actual sales figure not reported26180
Special Event in the D&B Report20073
Time since information update26149
Variable Paydex over last 12 months26164
No payment experiences reported26094
Indication of open bankruptcy26216
UCC filings reported19817