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Alert Types

Alerts in Supplier Risk Manager focus on monitoring critical suppliers to avoid supplier disruptions.

Supplier Risk Manager allows users to create multiple watchlist folders and create alert configurations to monitor different categories of suppliers, (e.g., direct, indirect, high spend, and single instances in responding to changes in suppliers’ businesses, ideally before those changes affect their business). Red Flag alerts are also available to give you the power to alleviate risk as issues occur, including financial, natural disaster, or other serious issues. Seventeen of the most important risk triggers are included.

There are two types of Alerts contained within Supply Risk Manager:

  • System configured automated alerts, which are viewable on supplier profile pages.
  • Watchlist alerts, which monitor specific criteria that you select and notify you of changes.

Each of these types of alerts will provide you with a different level of monitoring for the suppliers that are most important to you.

Alert Profiles

An alert profile is your criteria for monitoring a group of suppliers. Assigning an alert profile to your supplier folders will enable you to monitor these suppliers with the criteria you find most meaningful. Each folder can only have one alert profile assigned. However, a supplier can be housed in numerous folders each with a different alert profile. Each unique D-U-N-S Number only counts once against your watchlist folders no matter how many different folders and alert profiles are assigned.

Adding an alert profile to a folder turns that folder into a Watchlist Folder, meaning that one of the main reasons to have that folder is to monitor the set of criteria you have selected to include in the alert profile of that folder.

System Configured Automated Alerts

Supply Risk Manager automatically monitors a number of indicators and will turn notification buttons off and on when a negative event is detected. You can find these indicators on the Profile page of suppliers you view. These alerts are updated on a monthly basis. You will only be able to see notifications if you access the supplier and view their Profile page.

For more active monitoring of specific suppliers with criteria of your choice, you will want to set up Watchlist Folders and select criteria of importance to you that each folder will monitor. You will receive alerts directly into your email box for these Watchlist Folders and each time you login to SRMgr you will see Alert Tiles on the Dashboard page that will notify you of the most current indicators that have been triggered.

Watchlist Alerts Viewable on Alert Tiles

The Alert tiles located on the Dashboard page give you immediate notice if the health of any of your suppliers have been impacted positively or negatively. You will know that these changes are important because you have made the choice to set the criteria at the levels that you find most relevant for the suppliers that provide you with the materials you need to succeed. Should a change occur, you will be notified with an alert.

The flags on the Alert Tiles are actionable links that will direct you to your inbox. Details of the event link directly to the current profile of your supplier so you can get more information about why the alert took place.

The Predictive Score Changes

Alert Tile reports on positive or negative changes to these Scores and Predictive Analytics: SSI, SER, Paydex, Supplier Rating and the FSS Ranking (1-100).

The Government Indicators

Alert Tile reports on positive or negative changes to: EPLS, EPA, GCL, OFAC, and OSHA. These are reported per individual location and on the corporate family.

The Operations Indicators

Alert Tile reports on positive or negative changes to: Liens, Suits, Operations, Out of Business, Disaster, Financial/ Legal, Criminal Proceedings, and Other.

Country Risk Score Indicators

Reports on positive or negative impacts to the Country Risk Rating. This information is only available if you have contracted for the Country Risk module.

NOTE: Each time you log in, the alerts will refresh so you will always see the most recent Alerts that have impacted the suppliers you are closely monitoring.

SSI Alerts

The Supplier Stability Indicator (SSI) predicts the likelihood that a business will experience significant financial or operational instability over the next 3 months (90 days). The SSI scoring system uses statistical probabilities to classify public and private companies into a 0-10 score scale where 0 is the lowest risk and 10 is the highest.

SER Alerts

The Supplier Evaluation Risk Rating (SER) is risk metric that helps supply management professionals evaluate the long term risk of doing business with a supplier. The SER score is based on a scale of 1-9, with 1 representing the lowest level of risk and 9 implying the highest level of risk.

For suppliers whose headquarters are located in the United States and Canada, the SER rating predicts the likelihood that a supplier will cease operations, regardless of debts outstanding, or become inactive over the next 12 months based on the depth of predictive data attributes available on the business. For suppliers whose headquarters are located outside the United States and Canada, the SER predicts the likelihood that a supplier will cease operations or reorganize without paying all creditors in full, or obtain relief from creditors under state/federal law over the next 12 months.

PAYDEX Alerts

The D&B payment score (Paydex) is a score that assesses the historical payment performance of a business.  The score corresponds to an average number of days beyond terms or within terms and is based on all the trade experiences associated with this business in D&B’s database. More specifically, the Paydex is a dollar-weighted average of a company’s combined individual payment experiences and ranges from 0-100, with higher scores representing businesses that pay their bills more promptly. In most cases, at least three trade experiences are required for the Paydex to be calculated.

Supplier Rating Alerts

The Supplier Ratings in Supplier Risk Manager are intended to indicate how well a supplier is performing for its customers. The number of stars benchmarks the overall performance of a supplier against that of all other suppliers in its Standard Industrial Classification (SIC) group. The Overall Supplier Rating is displayed by a line of five stars. A supplier’s ranking is depicted by the number of stars filled in. The first star represents approximately the top 20% of suppliers within a SIC.  The second star represents approximately the next best 20% of suppliers, and so on.  The overall score is on a scale of 1-100, where a score of 100 represents the highest level of satisfaction. 

Financial Stress Score (FSS) Ranking Alerts

The Financial Stress Ranking is a 1-100 ranking where 1 has the highest likelihood that a company will experience financial stress, which includes ceasing operations without paying all creditors in full or obtaining legal relief from creditors over the next twelve months. A ranking of 100 has the lowest likelihood of financial stress or failure. This field was formerly referred to as FSS Percentile in some countries.