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D&B Credit
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Administrator Preferences

Administrators can create, add, modify, and delete files, users and more.

IMPORTANT: This is a restricted page available to administrative users only. In this page, admins will be able to add or remove users who can access the product.

Manage Users

Administrators can enter information about each user, assign Roles, and assign Live Report visibility within the Manage Users page. User roles are predefined and can be selected from the drop-down list. You can choose multiple roles per user. Click here to see the roles matrix which defines a user's access based on role.

  1. Click theon your account image.

  2. Click Manage Users. The Manage Users screen displays.

  1. Search for a specific user under your account.
  2. Optionally, sort the users list by name, login, user profile, or role.

Resetting Passwords for Users

To reset a user's password:

  1. Click your account icon.

  2. Click Manage Users. The Manage Users screen displays.

  3. Select a user.
  4. Click Reset Password. A temporary password displays.
  5. Send the temporary password to the user. Upon logging in, the user will be prompted to reset his/her password.

Add New User

  1. Click theon your account image.

  2. Click Manage Users. The Manage Users screen displays.

  3. Click New User. The New User screen displays.

  1. Enter information into the appropriate fields.
  2. NOTE: Asterisks indicate required fields.

  3. Select the desired user settings including Language, Currency, Time Zone, and Date Format.
  4. Select a Role for the new user.
  5. Click Save.

Role Matrix

Role permissions are predefined by administrators. Use the following matrix to see all available permissions per specific role.

User Role Permissions

Permission RoleCredit Analyst ICredit Analyst IICredit Analyst IIICredit SupervisorCredit Manager
     
Order Domestic D&B Reports

Order International D&B Reports
Order D&B Priority Investigations
Portfolio Management     
Export Data
Attach Users to Alerts Profiles
Usage     
Workspace History

User Profile Permissions

Permissions ProfileSystem AdministratorRegular User
User Administration (Manage Users)
Create/Edit Users
Bulk Upload Users
View All Users
Reset Password for Users
Manage Roles
Manage Profiles
Usage  
View Usage Information