Contact Email Lookup
| Product | D&B Direct 2.0, D&B Direct Onboard |
| Product Code(s) | Not Applicable |
| Options(s) | EMailLookup |
| Monitoring Available | No |
| Interface | REST |
| Method | GET |
| Format(s) | JSON |
| Service | EntityList |
| {version} | 6.4 |
| 6.4 Released On | October 6, 2017 |
Returns search results of people based on keyword.
Update History
- August 27, 2021 (v6.4 SOAP & REST): Enabling the mapping for contact FullName search element in request.
- June 3, 2016 (v6.3 SOAP & REST): Added Job Function to Inquiry Details and new enumeration value Job Function to Sort Basis Text.
- June 3, 2016 (v6.3 SOAP & REST): Added Job Function and Job Ranking to Find Candidate response.
- December 12, 2014 (v6.1 SOAP & REST): Changes to the FindContact and Find Company operations include: 1. Added the following enumerations to InclusionDataEnum – IncludeNonMarketable, IncludeDelisted; and 2. Added the following enumerations to SortBasisText - Relevancy.
- October 25, 2013 (v6.0 SOAP & REST): The following changes apply: IndustryTypeCode has been changed from a free-form text field to an enumerated type; Multiple postal code ranges may now be specified on requests; MarketingRiskClassCode may now include a value of 0 indicating "unknown"; InclusionDataDescription may now include a value of "IncludeNonMarketableOnly"; Three new filters provide the ability to screen on publicly traded companies, descendants of publicly traded companies, and organizations having a manufacturing facility; Added a new sort criteria: ConsolidatedEmployeeQuantity. This field is also included on the response; and Two new search facets that correspond to the publicly traded company filters.
Feature Request
IMPORTANT: Please see the new Online Services Security Enhancement Release, effective November 09, 2020.
Overview
A separate email only version (search mode set to 'EmailLookup') of this function is available to search for people using an email address. No other criteria may be used in conjunction with the email address. The sorting and pagination options, however, do apply.
1. Sorting Results: By default, the results from this service will be descending by order of relevancy (i.e. best matched results). Optionally, both the sort direction and a primary sort field can be designated on the request.
2. Pagination: Options exist to designate the maximum number of records per request, and the starting row number. The maximum number of records this feature will return on a single request is 10,000. The default page length is 25 records.
Data Layer Entitlement
For customers in U.S. and Canadian markets, the API is provisioned for specific collections of products, reports, and/or features (collectively referred to as data layers) for production and trial usage. Entitlement is not required for testing in the sandbox environment.
- This feature is entitled as "Email Lookup" for D&B Direct 2.0 customers.
For customers in the UK, Ireland, Belgium, Netherlands and Luxembourg markets, the API is provisioned as a specific set of data layers for production, trial, and sandbox usage.
- This particular data layer is included in the D&B Direct Onboard 2.0 suite.
Specification
GET https://direct.dnb.com/V6.4/organizations?findcontact=true&ContactEmailAddress=testemail@gormantest.com&SearchModeDescription=EmailLookup&InclusionDataDescription=IncludeNonMarketable Authorization: <MyToken>
Input parameters that include a "-n" designation may be repeated on the request, using a sequence number. For example, for the parameter "example-n", create a request like https://{endpoint}?{other parameters}&example-1={value}&example-2={value} and so on. If a single instance of the parameter is used, it still requires a "-1" suffix.
| Name | Characteristics |
|---|---|
| ApplicationTransactionID | string, up to 64 chars, Optional A number assigned by the calling application to uniquely identify this request. |
| TransactionTimestamp | dateTime, Optional The date and time when this request was created. When the request is from an intermediary, such as a workflow manager or service bus, this is the date and time when the message was sent to the D&B function, i.e., the date and time when the xml document was created by the requesting intermediary. |
| SubmittingOfficeID | string, up to 64 chars, Optional A number that identifies the system or the software application from where this request originated. / A number used to uniquely identfy the D&B business segment or delivery channel from where this request originated. |
| PostalCodeLowRangeValue-n | string, up to 16 chars, Optional The lower limit of a range for the identifier used by the local country Postal Authority to identify a particular geographic location. For example, in Belgium, Postal Code 9000 identifies the town of GHENT. |
| PostalCodeHighRangeValue-n | string, up to 16 chars, Optional The upper limit of a range for the identifier used by the local country Postal Authority to identify a particular geographic location. For example, in Belgium, Postal Code 9000 identifies the town of GHENT. |
| RadiusSearchCountryISOAlpha2Code | string, at least 2 chars, up to 2 chars, Optional |
| ContactEmailAddress | string, Optional Text recording the electronic mail address used by a subject by which the subject can transmit and or receive text messages, links, and files electronically, typically via a network, like the Internet. |
| ExactLocationFindIndicator | boolean, Optional |
| SortDirectionText | SortDirectionEnum, Optional Possible values: Ascending; Descending |
| CandidateMaximumQuantity | integer, up to 6 digits, Optional |
| CandidatePerPageMaximumQuantity | integer, less than or equal to 10000, Optional |
| CandidateDisplayStartSequenceNumber | integer, less than or equal to 10000, Optional |
| SearchModeDescription | SearchModeEnum, Optional Text describing the nature of search to be applied during the search process. Possible values: Basic; Advanced; EmailLookup |
| InclusionDataDescription-n | InclusionContactDataEnum, Optional Text that denotes an inclusion requirement that the Search process should apply to allow subjects from being returned as candidates. For example if the value is specified as Out of Business, then the Search process should return candidates that have an Operating Status which denotes Out Of Business. Possible values: IncludeUndeliverableAddressSubject; IncludeOutofBusiness; IncludeIncompleteData; IncludeContactsOnlyWithDirectEmail; IncludeContactsOnlyWithDirectPhone; IncludeContactsOnlyWithDirectEmailOrDirectPhone; IncludeNonMarketableOnly; IncludeNonMarkeTable IncludeDelisted |
| SortBasisText | SortBasisTextContactEnum, Optional Possible values: DUNSNumber; FirstName; FullName; LastName; ManagementResponsibilityCodeText; OrganizationPrimaryName; ConsolidatedEmployeeQuantity; SalesRevenueAmount; Relevancy; JobRanking |
| CustomerReferenceText-n | string, at least 1 char, up to 240 chars, Optional (Up to 5x) |
| CustomerBillingEndorsementText | string, at least 1 char, up to 240 chars, Optional |
Endpoint
Use the following endpoint for requesting this feature. The {version} is dependent on the underlying service delivering the response.
NOTE: While "organizations" is part of this endpoint, there is no service by this name. Many D&B Direct calls have a similar structure; however, the {version} component is based on the SERVICE to which a given product is associated.
| REST (EntityList) |
|---|
| GET https://direct.dnb.com/V{version}/organizations?findcontact |
Testing
This operation will return a static set of results in the D&B Direct test environment (sandbox), regardless of the request parameters.
Feature Response
NOTE: The D&B Direct REST implementation uses the BadgerFish approach for JSON with some minor variations.
Specification
The following is a list of the possible data fields returned by this operation in the JSON response. Samples are provided for testing successful and failed retrieval, and to demonstrate the basic layout of a response. The data returned in samples may not represent actual values that this feature will deliver.
NOTE: The D-U-N-S Number returned in the response will be a nine-digit zero-padded, numeric value.
{"FindContactResponse": {
"@ServiceVersionNumber": "6.4",
"TransactionDetail": {
"ApplicationTransactionID": "Id-95a1865a54169833f4b1f0b6-1",
"ServiceTransactionID": "Id-95a1865a54169833f4b1f0b6-1",
"TransactionTimestamp": "2018-02-16T09:17:09"
},
"TransactionResult": {
"SeverityText": "Information",
"ResultID": "CM000",
"ResultText": "Success"
},
"FindContactResponseDetail": {
"CandidateMatchedQuantity": 1,
"CandidateReturnedQuantity": 1,
"FindCandidate": [ {
"DUNSNumber": "804735132",
"ContactID": {"$": "804735132-220656221"},
"OrganizationPrimaryName": {"OrganizationName": {"$": "Gorman Manufacturing Company, Inc."}},
"ConsolidatedEmployeeDetails": {"TotalEmployeeQuantity": 153},
"NonMarketableReasonText": [],
"ContactName": {
"FirstName": "Kevin",
"MiddleName": "J",
"LastName": "Hunt",
"FullName": "Kevin J Hunt"
},
"PrincipalIdentificationNumberDetail": [ {
"@DNBCodeValue": 24215,
"@TypeText": "Professional Contact Identifier",
"PrincipalIdentificationNumber": "220656221"
}],
"JobTitle": [{"JobTitleText": {"$": "Sec-treas"}}],
"ManagementResponsibilityCodeText": [{"$": "Secretary"}],
"JobFunction": "Secretary",
"JobRanking": "50",
"ContactDataSourceDetail": {"NameInformationSourceName": {"$": "DNB"}},
"DirectTelephoneInformationAvailableIndicator": false,
"DirectEmailInformationAvailableIndicator": false,
"ManufacturingIndicator": true,
"DisplaySequence": 1
}]
}
}}
| Name | Characteristics |
|---|---|
| FindContactResponse | Aggregate |
| FindContactResponse { TransactionDetail | Aggregate, Required Records information necessary to process a particular request. Examples of a request is the ordering of a product. |
| FindContactResponse { TransactionDetail { ApplicationTransactionID | string, up to 64 chars, Optional A number assigned by the calling application to uniquely identify this request. |
| FindContactResponse { TransactionDetail { ServiceTransactionID | string, up to 64 chars, Required A number assigned by the D&B service to uniquely identify this transaction. |
| FindContactResponse { TransactionDetail { TransactionTimestamp | dateTime, Required The date and time when this request was submitted or the date and time when the requesting intermediary, such as a workflow manager or service bus, sent the message to the D&B function, i.e., the date and time when the xml document was created by the requesting intermediary. |
| END: FindContactResponse } TransactionDetail | /Aggregate |
| FindContactResponse { TransactionResult | Aggregate, Required Records the different outcomes of the transaction. |
| FindContactResponse { TransactionResult { SeverityText | string, Required |
| FindContactResponse { TransactionResult { ResultID | string, up to 32 chars, Required |
| FindContactResponse { TransactionResult { ResultText | string, up to 512 chars, Optional |
| FindContactResponse { TransactionResult { ResultMessage | Aggregate, Optional (Array) |
| FindContactResponse { TransactionResult { ResultMessage { ResultDescription | string, up to 512 chars, Required Text that describes the additional information regarding the outcome of the transaction. |
| END: FindContactResponse } TransactionResult } ResultMessage | /Aggregate |
| END: FindContactResponse } TransactionResult | /Aggregate |
| FindContactResponse { FindContactResponseDetail | Aggregate, Optional Records data relating to responses for search based on contact information. This may include details such as the total Number of contacts that matched the search criteria, name and address details of the contact etc. |
| FindContactResponse { FindContactResponseDetail { CandidateMatchedQuantity | integer, Required Total Number of Contacts that matched the Search Criteria. |
| FindContactResponse { FindContactResponseDetail { CandidateReturnedQuantity | integer, Optional |
| FindContactResponse { FindContactResponseDetail { FindCandidate | Aggregate, Optional (Array) Records the details of the candidates that matched the search criteria. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { DUNSNumber | string, up to 15 chars Pattern: {([0-9a-zA-Z]*)}, Optional |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ContactID | Element, Optional |
| FindContactResponse { FindContactResponseDetail { FindCandidate { OrganizationPrimaryName | Aggregate, Optional |
| FindContactResponse { FindContactResponseDetail { FindCandidate { OrganizationPrimaryName { OrganizationName | string, up to 256 chars, Required |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } OrganizationPrimaryName | /Aggregate |
| FindContactResponse { FindContactResponseDetail { FindCandidate { TradeStyleName | Aggregate, Optional (Array) |
| FindContactResponse { FindContactResponseDetail { FindCandidate { TradeStyleName { OrganizationName | string, up to 256 chars, Required |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } TradeStyleName | /Aggregate |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ConsolidatedEmployeeDetails | Aggregate, Optional Records current employee data which includes all employees who are engaged in the operations of the legal entity (including employees located at branch locations) as well as all employees who are engaged in the operations of every direct descendant in its family tree (based on controlling interest), i.e., subsidiaries. Note: An organization which is classified by D&B as a branch" location cannot have a "Consolidated" employee figure." |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ConsolidatedEmployeeDetails { TotalEmployeeQuantity | long, Optional A number that defines how many people are directly engaged and paid by the organization to perform or support its business operations. |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } ConsolidatedEmployeeDetails | /Aggregate |
| FindContactResponse { FindContactResponseDetail { FindCandidate { NonMarketableReasonText | string, up to 256 chars, Optional (Array) Text specifying the reason why the subject's data is not considered marketable by D&B. Possible values: 11027 [NIXIE]; 11024 [Out of business]; 11028 [De-listed]; 25837 [Insufficient Data] |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ContactName | Aggregate, Optional |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ContactName { FirstName | string, up to 64 chars, Optional First name of the principal. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ContactName { MiddleName | string, up to 64 chars, Optional Middle name of the principal. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ContactName { LastName | string, up to 64 chars, Optional Last name of the principal. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ContactName { FullName | string, up to 240 chars, Optional Full Name of the principal. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ContactName { NameSuffix | Aggregate, Optional (Array) |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ContactName { NameSuffix { NameSuffixText | string, up to 16 chars, Optional A text identifying either a familial suffix to the principals name (E.g. Senior, Junior, III. ) or a professional/qualification suffix to the principals name (E.g. MD, FRICS, PhD etc.) or some other suffix to the principals name (E.g. Baronet, Retired.). |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } ContactName } NameSuffix | /Aggregate |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } ContactName | /Aggregate |
| FindContactResponse { FindContactResponseDetail { FindCandidate { PrincipalIdentificationNumberDetail | Aggregate, Optional (Array) An entry loop which can repeat multiple times to allow the recording of the identifiers assigned to the principal by D&B. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { PrincipalIdentificationNumberDetail @DNBCodeValue | integer, up to 7 digits, Attribute (1x) Possible values: 24215 |
| FindContactResponse { FindContactResponseDetail { FindCandidate { PrincipalIdentificationNumberDetail { PrincipalIdentificationNumber | string, Optional A number assigned by an external body or by D&B which either uniquely identifies or helps to identify an individual. |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } PrincipalIdentificationNumberDetail | /Aggregate |
| FindContactResponse { FindContactResponseDetail { FindCandidate { JobTitle | Aggregate, Optional (Array) An entry loop which can repeat multiple times to allow the recording of the name used by the organization to describe this person's job, e.g., Leader Global Communication, Manager National Technical Support Center. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { JobTitle { JobTitleText | string, up to 3000 chars, Optional Text that denotes a position held by the principal or manager. |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } JobTitle | /Aggregate |
| FindContactResponse } FindContactResponseDetail } FindCandidate } ManagementResponsibilityCodeText | string, up to 3000 chars, Optional |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } JobFunction | string, Optional Title assigned by D&B based on the routine set of tasks or activities undertaken by a person in that position. |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } JobRanking | /Element |
| FindContactResponse } FindContactResponseDetail } FindCandidate } ContactDataSourceDetail | /Aggregate |
| FindContactResponse } FindContactResponseDetail } FindCandidate } ContactDataSourceDetail } NameInformationSourceName | string, up to 256 chars, Optional |
| FindContactResponse } FindContactResponseDetail } FindCandidate } ContactDataSourceDetail } EmailInformationSourceName | string, up to 256 chars, Optional |
| FindContactResponse } FindContactResponseDetail } FindCandidate } ContactDataSourceDetail } TelephoneInformationSourceName | string, up to 256 chars, Optional |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate } ContactDataSourceDetail | /Aggregate |
| FindContactResponse { FindContactResponseDetail { FindCandidate { DirectTelephoneInformationAvailableIndicator | boolean, Optional When 'true' indicates that the telephone information required to connect to the contact without the assistance of an operator is available. When turend OFF (set to 0), it indicates that the telephone information required to connect to the contact without the assistance of an operator is not available. When NULL or absent, it indicates that it is not known if the telephone information required to connect to the contact without the assistance of an operator is available. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { DirectEmailInformationAvailableIndicator | boolean, Optional When 'true' indicates that the email information used to communicate solely with the contact is available. When turend OFF (set to 0), it indicates that the email information used to communicate solely with the contact is not available. When NULL or absent, it indicates that it is not known if the email information used to communicate solely with the contact is available. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { ManufacturingIndicator | boolean, Optional When 'true' indicates that the subject has a manufacturing facility. When 'false' indicates that the subject does not have a manufacturing facility; however as this is the assumed condition there is no requirement to create this tag to represent this fact. |
| FindContactResponse { FindContactResponseDetail { FindCandidate { DisplaySequence | integer, up to 5 digits, Optional |
| END: FindContactResponse } FindContactResponseDetail } FindCandidate | /Aggregate |
| END: FindContactResponse } FindContactResponseDetail | /Aggregate |
| END: FindContactResponse | /Aggregate |
Response Codes & Error Handling
Successful service requests will return a CM000 response code in the TransactionResult ResultID field. Otherwise, one of the D&B Direct standard response codes will be returned.
This operation may return the following response codes: CM002, CM003, CM004, CM005, CM007, CM012, CM018, CM022, and SC001-SC009.
D&B Direct 2.0 API requests are provided on a metered basis; and may require entitlement prior to use in the production environment. In addition, a concurrency limit (QPS) is monitored to ensure that it is not exceeded. An error code will be returned in the event that a transaction is throttled.
Qualified usage (e.g., a successful response) is tracked and billed according to the terms & conditions of the customer's contract. The response codes CM000, CM010, PD002 and PD015 are considered successful. A built-in feature exists to prevent duplicate billing when multiple successful requests with the same criteria are submitted on the same calendar day (which is based on Eastern Standard Time [GMT-5]).
Search operations that involve pagination will only be recorded once -- upon the initial search request. Therefore, customer online usage (OLUS) reports will display a single entry for each unique combination of search criteria requested.
Business Elements
While D&B Direct uses a product canonical naming model in the request/response, many customers may be more familiar with the following business element labels.
| Business Element Name | Description |
|---|---|
| Company Principal First Name | First name of the principal PCM XPath: //FindCandidate/ ContactName/ FirstName |
| Company Principal Full Name | Full Name of the principal PCM XPath: //FindCandidate/ ContactName/ FullName |
| Company Principal Job Title | PCM XPath: //FindCandidate/ JobTitle/ JobTitleText |
| Company Principal Last Name | Last name of the principal PCM XPath: //FindCandidate/ ContactName/ LastName |
| Company Principal Name Prefix | A text defining the correct form of address for this principal. E.g. Dr, Professor, Lord, etc. PCM XPath: //FindCandidate/ ContactName/ NamePrefix/ NamePrefixText |
| Company Principal Name Suffix | A text identifying either a familial suffix to the principals name (E.g. Senior, Junior, III. ) or a professional/qualification suffix to the principals name (E.g. MD, FRICS, PhD etc.) or some other suffix to the principals name (E.g. Baronet, Retired.). PCM XPath: //FindCandidate/ ContactName/ NameSuffix/ NameSuffixText |
| Direct E-Mail Indicator | Indicates if the contact's direct email information is available or not PCM XPath: //FindCandidate/ DirectEmailInformationAvailableIndicator |
| Direct Phone Indicator | Indicates if the contact's direct telephone number information is available or not PCM XPath: //FindCandidate/ DirectTelephoneInformationAvailableIndicator |
| D-U-N-S Number | The subject identifier under the Data Universal Numbering System. PCM XPath: //FindCandidate/ DUNSNumber |
| Manufacturing Indicator | ManufacturingIndicator denotes that the subject has a manufacturing facility. PCM XPath: //FindCandidate/ ManufacturingIndicator |
| Non Marketable Reason Text | PCM XPath: //FindCandidate/ NonMarketableReasonText |
| Primary Business Name | Text recording a name of this organization. PCM XPath: //FindCandidate/ OrganizationPrimaryName/ OrganizationName |
| Principal Identification Number | A number assigned by an external body or by D&B which either uniquely identifies or helps to identify the principal. PCM XPath: //FindCandidate/ PrincipalIdentificationNumberDetail/ PrincipalIdentificationNumber |
| Total Employee Quantity | PCM XPath: //FindCandidate/ ConsolidatedEmployeeDetails/ TotalEmployeeQuantity |
| Trade Style Name | Text recording tradestyle name (doing business as) of this organization. PCM XPath: //FindCandidate/ TradeStyleName/ OrganizationName |
The preceding list is not presented in the order, nor manner, in which the information is packaged and delivered via the D&B Direct API. Legend: [C] = may be included in a Custom Data product; [M] = may be referenced by the Monitoring process; [M+] = Monitored using an aggregate or attribute XPath.
Feature Notes
The results from this search will return principal identification numbers (Principal ID) that may be passed to the People feature to obtain additional information about individuals.
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