Place Investigation (GET)

Products

D&B Direct 2.0, D&B Direct for Onboard

Product Code(s)

Not Applicable

Options(s)

D-U-N-S Number, Company Name

Monitoring Available

No

Interface

REST

Method(s)

GET & POST

Format(s)

JSON

Service

Investigation

{version}

2.1

Initial Release

October 3, 2013

D&B Direct provides a service for requesting investigations in order to obtain the most recent information on a business. Successful investigations result in the creation (for companies not in the D&B database) or revision (for existing companies) of a D&B Business Information Report (BIR).

Update History

Jaunary 28, 2022 (v2.1 SOAP & REST): Defect fix to enable Urgent Priority code for investigations place on Spain, Andorra and Portugal markets.

Feature Request

IMPORTANT: Please see the new Online Services Security Enhancement Release, effective November 09, 2020.

Overview

An investigation is appropriate under the following conditions: when the In Date status for a data or report product is Investigation Recommended or Out of Date; when a company search fails to return a suitable match; or when the most up-to-date information is required.

Investigations may be initiated either by providing the D-U-N-S Number of an organization or by providing its name and address. If both a D-U-N-S Number and name/address are submitted, an investigation will be performed based on the D-U-N-S Number

Optional telephone number and organization identification number (e.g. FEIN) parameters are available to provide additional information; however, these fields are not sufficient to initiate an investigation by themselves.

An option exists to request a "priority" investigation, which will typically be completed in less time than a regular investigation. Investigations requested using the priority setting will incur an additional charge, and are dependent on the accessibility of information for the organization being requested (which may be impacted by the responsiveness of the organization).

Data Layer Entitlement

For customers in U.S. and Canadian markets, the API is provisioned for specific collections of products, reports, and/or features (collectively referred to as data layers) for production and trial usage. Entitlement is not required for testing in the sandbox environment.

This feature is entitled as "Investigations" for D&B Direct 2.0 customers.

For customers in the UK, Ireland, Belgium, Netherlands and Luxembourg markets, the API is provisioned as a specific set of data layers for production, trial, and sandbox usage.

This particular data layer is included in the D&B Direct Onboard 2.0 suite.

Specification

The details in this section override the Optional/Required values listed in the specification table.

1. When submitting a request by D-U-N-S Number, a valid D-U-N-S Number is Required.

2. When submitting a request by Organization Name and Address, an Organization Name (or partial name) and a valid Country Code are Required.

Any additional details that are available should be included to assist the D&B Analyst.

Sample Request (by D-U-N-S Number)

GET https://direct.dnb.com/V2.1/organizations/081466849?CountryISOAlpha2Code=US&CustomerBillingEndorsementText=Sandbox%20testing%20for%20name%20and%20address%20investigation&RequestorName=John&RemarksText=Payment%20data%20is%20missing%20in%20the%20BIR%20report%20for%20this%20company.%20Please%20investigate.&CustomerReferenceText=Sandbox%20testing%20for%20name%20and%20address%20investigation&DNBProductID=BIR&investigate=true&RequesterEmailAddress=john%40mycompany.com&PriorityCode=6344
Authorization: <MyToken>

Sample Request (by Company Name)

GET http://services-ext-stg.dnb.com/V2.1/organizations/name-Gorman?TerritoryName=CA&CountryISOAlpha2Code=US&StreetAddressLine-1=492%20KOLLER%20STREET&PrimaryTownName=San%20Francisco&CustomerBillingEndorsementText=Sandbox%20testing%20for%20name%20and%20address%20investigation&RequestorName=John&CustomerReferenceText=Sandbox%20testing%20for%20name%20and%20address%20investigation&DNBProductID=BIR&investigate=true&PriorityCode=6347
Authorization: <MyToken>

Input parameters that include a "-n" designation may be repeated on the request, using a sequence number. For example, for the parameter "example-n", create a request like https://{endpoint}?{other parameters}&example-1={value}&example-2={value} and so on. If a single instance of the parameter is used, it still requires a "-1" suffix.

This operation is also available as a POST call.

Name	Characteristics
{version}	Element
ApplicationTransactionID	string up to 64 chars., Optional A number assigned by the calling application to uniquely identify this request.
TransactionTimestamp	DateTimestamp, Optional The date and time when this request was created. When the request is from an intermediary, such as a workflow manager or service bus, this is the date and time when the message was sent to the D&B function, i.e., the date and time when the xml document was created by the requesting intermediary.
SubmittingOfficeID	string up to 64 chars., Optional A number that identifies the system or the software application from where this request originated. / A number used to uniquely identfy the D&B business segment or delivery channel from where this request originated.
{DUNS}	*string up to 15 chars. Pattern: {([0-9a-zA-Z])}.*, Required* The D-U-N-S Number is D&B's identification number, which provides unique identification of this organization, in accordance with the Data Universal Numbering System (D-U-N-S).
{name}	string up to 240 chars., Optional Records the name of the inquired organization.
StreetAddressLine-n	string up to 240 chars., Optional Text that records the street address components as it would be presented on an address label. This includes, but is not limited to, details such as street name, street number, building name, estate name.
PrimaryTownName	string up to 64 chars., Required (US), Optional (other countries) The name of the town or city recognized by the Postal Authority for delivering mail.
CountryISOAlpha2Code	string at least 2 chars. up to 2 chars., Optional The two-letter country code, defined in the ISO 3166-1 scheme published by International Organization for Standardization (ISO), identifying the country for this address.
TerritoryName	string up to 64 chars., Required (US & CA), Optional (other countries) The name of a locally governed area which forms part of a centrally governed nation. As a guiding principle this is a geographic area which could theoretically exist as a separate nation. In the U.S. this would be a State in the UK this would be one of the Home Nations.
FullPostalCode	string up to 32 chars., Optional An identifier used by the local country Postal Authority to identify a particular geographic location and may include the identification of a street or building. When this data has been derived by concatenating the elements Postal Code and Postal Code Extension, a separator will be inserted between these two elements based on country rules. For example, when the address is a U.S. address, the separator that will be used is a hyphen '-'.
CountyName	string up to 64 chars., Optional The name of a primary administrative division within a Territory or Country. As a guiding principle this is a geographic area which would be classified as a Province (except Canada) or a County. In the U.S. this would be a county within a State. In the UK this would be a county in one of the Home Nations. In Republic Of Ireland, this would be a county and there would be no Territory.
TelephoneNumber	string at least 1 chars. up to 50 chars., Optional A sequence of digits used by the subject for voice communication in a public switched telephone network. This sequence of digits includes the area code or city code. Note: This number does not include the International Dialing Code and Domestic Dialing Code.
OrganizationIdentificationNumber	string at least 1 chars. up to 40 chars., Optional A number issued by an external official registry body, a government entity or a commercial enterprise to uniquely identify an organization.
OrganizationIdentificationNumberTypeCode	integer up to 7 digits., Optional A D&B code value which denotes the type of Organization Identification Number, e.g., Chamber of Commerce Number, Value Added Tax Number, Federal Taxpayer Identification Number, Companies Registry Office Number.
DNBProductID	string up to 64 chars., Required An alphanumeric string that uniquely identifies the product being requested. Possible values: BIR
LanguagePreferenceCode	integer up to 7 digits., Optional A D&B code value that defines the language in which the customer wants this product to be rendered.
CharacterSetPreferenceCode	integer up to 7 digits., Optional A D&B code value denoting the set of graphic symbols (e.g., alphabet letter, pictograph) in which the product is to be rendered, e.g., Unicode.
ProductFormatPreferenceCode	integer up to 7 digits., Optional A D&B code value that describes the defined structure in which the product is to be rendered, e.g., txt, xml, pdf.
OrderReasonCode	integer up to 7 digits., Optional A D&B code value that defines the grounds for the customer requesting the product, e.g., required to support a credit decision.
PriorityCode	integer up to 7 digits., Optional A D&B code value representing the urgency of the investigation, e.g., Regular 3 Days, Priority 1 Way - 2 Days. PDQ 2 Way - 1 Day. Possible values: 6344 - Priority; 6347 - Routine
RemarksText	string up to 3000 chars., Optional Free form text for the customer to enter any special remarks for this investigation request. NOTE: For the US and CA, up to 3000 characters are supported. For GB, IE, IT, SM, BE, LU, NL, DE, PT, ES, AD, AT, CH, LI, HU, PL, CZ, SK, DK, FI, NO, SE, GL, FO, FR, MC, MQ, RE, GP, GF, 255 characters are supported. For the remaining countries, up to 280 characters are supported. Refer to the ISO Country Codes list.
SubjectContactFirstName	string up to 64 chars., Optional The given name of the individual. If this is not known then an initial may be supplied.
SubjectContactLastName	string up to 64 chars., Optional The portion of the individual's name usually presented at the end used to identify the members of a family.
SubjectContactTelephoneNumber	string at least 1 chars. up to 50 chars., Optional A sequence of digits used by the subject for voice communication in a public switched telephone network. This sequence of digits includes the area code or city code. Note: This number does not include the International Dialing Code and Domestic Dialing Code.
RequestorName	string up to 64 chars., Optional Text recording the name of the Customer/User who has placed this request.
RequesterStreetAddressLine-n	string up to 240 chars., Optional Text that records the street address components as it would be presented on an address label. This includes, but is not limited to, details such as street name, street number, building name, estate name.
RequesterPrimaryTownName	string up to 64 chars., Optional The name of the town or city recognized by the Postal Authority for delivering mail.
RequesterCountryISOAlpha2Code	string at least 2 chars. up to 2 chars., Optional The two-letter country code, defined in the ISO 3166-1 scheme published by International Organization for Standardization (ISO), identifying the country for this address.
RequesterTerritoryName	string up to 64 chars., Optional The name of a locally governed area which forms part of a centrally governed nation. As a guiding principle this is a geographic area which could theoretically exist as a separate nation. In the U.S. this would be a State in the UK this would be one of the Home Nations.
RequesterFullPostalCode	string up to 32 chars., Optional An identifier used by the local country Postal Authority to identify a particular geographic location and may include the identification of a street or building. When this data has been derived by concatenating the elements Postal Code and Postal Code Extension, a separator will be inserted between these two elements based on country rules. For example, when the address is a U.S. address, the separator that will be used is a hyphen '-'.
RequesterCountyName	string up to 64 chars., Optional The name of a primary administrative division within a Territory or Country. As a guiding principle this is a geographic area which would be classified as a Province (except Canada) or a County. In the U.S. this would be a county within a State. In the UK this would be a county in one of the Home Nations. In Republic Of Ireland, this would be a county and there would be no Territory.
RequesterTelephoneNumber	string at least 1 chars. up to 50 chars., Optional A sequence of digits used by the subject for voice communication in a public switched telephone network. This sequence of digits includes the area code or city code. Note: This number does not include the International Dialing Code and Domestic Dialing Code.
RequesterEmailAddress	string up to 240 chars., Optional Text recording the electronic mail address used by a subject by which the subject can transmit and or receive text messages, links, and files electronically, typically via a network, like the Internet.
DeliveryMethodCode	integer up to 7 digits, Required A D&B code value denoting the type of medium being supplied for sending the product(s)/service(s). Possible values: 7795 - Email NOTE: For Other Possible values: 6320 - ONLINE & 6318- Mail, customers need to check for the investigation status using list portfolio asset & retrieve report once fulfilled.
DeliveryEmailAddress-n	string up to 240 chars., Optional Text recording the electronic mail address used by a subject by which the subject can transmit and or receive text messages, links, and files electronically, typically via a network, like the Internet.
NotificationMethodCode	integer up to 7 digits, Required A D&B code value denoting the type of medium by which the Customer/User should be notified. Possible values: 7795 - Email
NotificationEmailAddress-n	string up to 240 chars., Optional Text recording the electronic mail address used by a subject by which the subject can transmit and or receive text messages, links, and files electronically, typically via a network, like the Internet.
ArchiveProductOptOutIndicator	boolean, Optional When true (set to 1), it indicates that the product being ordered is not to be stored. When false (set to 0), it indicates that the product being ordered is to be stored; however as this is the assumed condition there is no requirement to create this tag to represent this fact.
ExtendArchivePeriodIndicator	boolean, Optional When true (set to 1), the duration to archive the data is to be extended. Note: There is an additional cost for extending the archival period of the data purchased. When false (set to 0), the duration to archive the data is not to be extended.
PortfolioAssetContainerID	long, Optional
CustomerReferenceText-n	string up to 240 chars., Optional (up to 5x) A freeform reference string provided by the customer to be linked to the product in order to support subsequent order reconciliation. NOTE: Due to known limitation, only up to 100 characters are supported. Same will be increased up to 240 (Up to 5x) chars in future.
CustomerBillingEndorsementText	string at least 1 chars. up to 64 chars., Optional Text that is filled in by customer and commonly contains requesting individual or department name, or customer's own account/reference number and/or name for the case on which the product was provided.This text is a reference used during the billing process. NOTE: Due to known limitation, only up to 100 characters are supported. Same will be increased upto 240 chars in future.

Endpoint

Use the following endpoint for requesting this feature. The {version} is dependent on the underlying service delivering the response.

Endpoint (Investigation)
GET\|POST https://direct.dnb.com/V{version}/organizations/{DUNS}?investigate=true
GET\|POST https://direct.dnb.com/V{version}/organizations/name-{name}?investigate=true

Testing

This operation is currently unavailable in the D&B Direct sandbox (test) environment.

Feature Response

NOTE: The D&B Direct REST implementation uses the BadgerFish approach for JSON with some minor variations.

Specification

The following is a list of the possible data fields returned by this operation in the JSON response. Samples are provided for testing successful and failed retrieval, and to demonstrate the basic layout of a response. The data returned in samples may not represent actual values that this feature will deliver.

NOTE: The D-U-N-S Number returned in the response will be a nine-digit zero-padded, numeric value.

Sample Response (by D-U-N-S Number)

{"PlaceInvestigationResponse": {
   "@ServiceVersionNumber": "2.0",
   "TransactionDetail":    {
      "ApplicationTransactionID": null,
      "ServiceTransactionID": "Id-5e83d5fd5256cced0bab742e-2",
      "TransactionTimestamp": "2013-10-10T11:51:11.738-04:00"
   },
   "TransactionResult":    {
      "SeverityText": "Information",
      "ResultID": "CM000",
      "ResultText": "Success"
   },
   "PlaceInvestigationResponseDetail":    {
      "InquiryDetail":       {
         "DUNSNumber": "081466849",
         "OrganizationName": "MICROSOFT CORPORATION",
         "Address":          {
            "StreetAddressLine": [{"LineText": null}],
            "PrimaryTownName": null,
            "CountryISOAlpha2Code": "US",
            "TerritoryName": null,
            "FullPostalCode": null
         }
      },
      "InvestigationTrackingID": "M24578512171A1003058QH0",
      "ArchiveDetail": {"PortfolioAssetID": 4595541},
      "InquiryReferenceDetail":       {
         "CustomerReferenceText": ["Sandbox testing for name and address investigation"],
         "CustomerBillingEndorsementText": "Sandbox testing for name and address investigation"
      }
   }
}}

Sample Response (by Company Name)

{"PlaceInvestigationResponse": {
   "@ServiceVersionNumber": "2.1",
   "TransactionDetail":    {
      "ApplicationTransactionID": null,
      "ServiceTransactionID": "Id-9e17a3065256ee2b162b742e-1",
      "TransactionTimestamp": "2013-10-10T14:13:02.212-04:00"
   },
   "TransactionResult":    {
      "SeverityText": "Information",
      "ResultID": "CM000",
      "ResultText": "Success"
   },
   "PlaceInvestigationResponseDetail":    {
      "InquiryDetail":       {
         "DUNSNumber": null,
         "OrganizationName": "GORMAN",
         "Address":          {
            "StreetAddressLine": [{"LineText": "492 KOLLER STREET"}],
            "PrimaryTownName": "San Francisco",
            "CountryISOAlpha2Code": "US",
            "TerritoryName": "CA",
            "FullPostalCode": null
         }
      },
      "InvestigationTrackingID": "M24578512171A1003058S1L",
      "ArchiveDetail": {"PortfolioAssetID": 4595872},
      "InquiryReferenceDetail":       {
         "CustomerReferenceText": ["Sandbox testing for name and address investigation"],
         "CustomerBillingEndorsementText": "Sandbox testing for name and address investigation"
      }
   }
}}

Name	Characteristics
PlaceInvestigationResponse	Aggregate
PlaceInvestigationResponse@ServiceVersionNumber	Attribute
PlaceInvestigationResponse { TransactionDetail	Aggregate, Required Records information necessary to process a particular request. Examples of a request is the ordering of a product.
PlaceInvestigationResponse { TransactionDetail { ApplicationTransactionID	string up to 64 chars., Optional A number assigned by the calling application to uniquely identify this request.
PlaceInvestigationResponse { TransactionDetail { ServiceTransactionID	string up to 64 chars., Required A number assigned by the D&B service to uniquely identify this transaction.
PlaceInvestigationResponse { TransactionDetail { TransactionTimestamp	DateTimestamp, Required The date and time when this request was submitted or the date and time when the requesting intermediary, such as a workflow manager or service bus, sent the message to the D&B function, i.e., the date and time when the xml document was created by the requesting intermediary.
END: PlaceInvestigationResponse } TransactionDetail	/Aggregate
PlaceInvestigationResponse { TransactionResult	Aggregate, Required An aggregate that can repeat multiple times to record the different outcomes of the transaction.
PlaceInvestigationResponse { TransactionResult { SeverityText	string, Required Text that records the criticality of the outcome, e.g., Information, Warning, Error, Fatal.
PlaceInvestigationResponse { TransactionResult { ResultID	string up to 32 chars., Required An alphanumeric string that uniquely identifies the outcome of the transaction.
PlaceInvestigationResponse { TransactionResult { ResultText	string up to 512 chars., Optional Text that explains the outcome of the transaction.
PlaceInvestigationResponse { TransactionResult { ResultMessage	Aggregate, Optional (Array) An aggregate that can repeat multiple times to record textual data that expands on the ResultID and ResultText to provide additional information to the user regarding the status of the transaction. If the status implies that there is a problem this may also provide guidance to the user on how to address it.
PlaceInvestigationResponse { TransactionResult { ResultMessage { ResultDescription	string up to 512 chars., Required Text that describes the additional information regarding the outcome of the transaction.
END: PlaceInvestigationResponse } TransactionResult } ResultMessage	/Aggregate
END: PlaceInvestigationResponse } TransactionResult	/Aggregate
PlaceInvestigationResponse { PlaceInvestigationResponseDetail	Aggregate, Optional Records the data being returned to the Customer/User when an investigation is placed successfully by a D&B investigation tracking system.This includes details of the Customer/User portfolio where this investigation placement request is archived and the investigation tracking id returned as a result.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail	Aggregate, Required Records data that allows the customer to specify identifying information about the subject being inquired, e.g., the DUNS Number, the address, the telephone number.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { DUNSNumber	*string up to 15 chars. Pattern: {([0-9a-zA-Z])}.*, Optional* The D-U-N-S Number is D&B's identification number, which provides unique identification of this organization, in accordance with the Data Universal Numbering System (D-U-N-S).
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { OrganizationName	string up to 240 chars., Optional Records the name of the inquired organization.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { Address	Aggregate, Required Records the location information of the requested subject.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { Address { StreetAddressLine	Aggregate, Optional(Up to 10x) An entry loop which can repeat multiple times to allow the recording of several lines where each address line contains one or more named address elements. Examples of named address elements are Street Name, Street Number, Building Name, Estate Name. They are called “lines” because an addres can be divided into multiple lines. When there are multiple lines the sequence of the lines must be preserved.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { Address { StreetAddressLine { LineText	string up to 240 chars., Required Text that records the street address components as it would be presented on an address label. This includes, but is not limited to, details such as street name, street number, building name, estate name.
END: PlaceInvestigationResponse } PlaceInvestigationResponseDetail } InquiryDetail } Address } StreetAddressLine	/Aggregate
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { Address { PrimaryTownName	string up to 64 chars., Optional The name of the town or city recognized by the Postal Authority for delivering mail.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { Address { CountryISOAlpha2Code	string at least 2 chars. up to 2 chars., Required The two-letter country code, defined in the ISO 3166-1 scheme published by International Organization for Standardization (ISO), identifying the country for this address.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { Address { TerritoryName	string up to 64 chars., Optional The name of a locally governed area which forms part of a centrally governed nation. As a guiding principle this is a geographic area which could theoretically exist as a separate nation. In the U.S. this would be a State in the UK this would be one of the Home Nations.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { Address { FullPostalCode	string up to 32 chars., Optional An identifier used by the local country Postal Authority to identify a particular geographic location and may include the identification of a street or building. When this data has been derived by concatenating the elements Postal Code and Postal Code Extension, a separator will be inserted between these two elements based on country rules. For example, when the address is a U.S. address, the separator that will be used is a hyphen '-'.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { Address { CountyName	string up to 64 chars., Optional The name of a primary administrative division within a Territory or Country. As a guiding principle this is a geographic area which would be classified as a Province (except Canada) or a County. In the U.S. this would be a county within a State. In the UK this would be a county in one of the Home Nations. In Republic Of Ireland, this would be a county and there would be no Territory.
END: PlaceInvestigationResponse } PlaceInvestigationResponseDetail } InquiryDetail } Address	/Aggregate
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { TelephoneNumber	Aggregate, Optional Records Telephone contact information used for voice communication with the inquired subject.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { TelephoneNumber { TelecommunicationNumber	string at least 1 chars. up to 50 chars., Required A sequence of digits used by the subject for voice communication in a public switched telephone network. This sequence of digits includes the area code or city code. Note: This number does not include the International Dialing Code and Domestic Dialing Code.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { TelephoneNumber { InternationalDialingCode	string up to 7 chars., Optional The country calling code assigned by the International Telecommunication Union (ITU) required to connect to this Telecommunication Number of the subject country when dialing from outside the subject country; e.g., '1' for the US, '44' for the UK, '91' for India.
END: PlaceInvestigationResponse } PlaceInvestigationResponseDetail } InquiryDetail } TelephoneNumber	/Aggregate
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { OrganizationIdentificationNumberDetail	Aggregate, Optional An entry loop which can repeat multiple times to allow the recording of several different identifiers issued by organizations to uniquely identify subjects. The issuing organization may be a Registration Authority, Government Department or Commercial Enterprise, e.g., Chamber of Commerce numbers, VAT numbers, etc.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { OrganizationIdentificationNumberDetail { OrganizationIdentificationNumber	string at least 1 chars. up to 40 chars., Required A number issued by an external official registry body, a government entity or a commercial enterprise to uniquely identify an organization.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryDetail { OrganizationIdentificationNumberDetail { OrganizationIdentificationNumberTypeCode	integer up to 7 digits., Required A D&B code value which denotes the type of Organization Identification Number, e.g., Chamber of Commerce Number, Value Added Tax Number, Federal Taxpayer Identification Number, Companies Registry Office Number.
END: PlaceInvestigationResponse } PlaceInvestigationResponseDetail } InquiryDetail } OrganizationIdentificationNumberDetail	/Aggregate
END: PlaceInvestigationResponse } PlaceInvestigationResponseDetail } InquiryDetail	/Aggregate
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InvestigationTrackingID	string, Required The number assigned by a D&B investigation tracking system which uniquely identifies this investigation request. This identifier can be used by the Customer/User to track the current status of this investigation request.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { ArchiveDetail	Aggregate, Optional Records data that allows the customer to specify details about the archival of the investigation placement in the actor’s portfolio .
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { ArchiveDetail { PortfolioAssetID	PortfolioAssetIDType, Required A number used to uniquely identify this product in the location where it is stored.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { ArchiveDetail { PortfolioAssetContainerID	long, Optional A number used to uniquely identify the location where this product is stored.
END: PlaceInvestigationResponse } PlaceInvestigationResponseDetail } ArchiveDetail	/Aggregate
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryReferenceDetail	Aggregate, Optional Records data that allows the customer to specify information to be linked to the request in order to support subsequent order reconciliation.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryReferenceDetail { CustomerReferenceText	string up to 240 chars., Optional(Up to 5x) A freeform reference string provided by the customer to be linked to the product in order to support subsequent order reconciliation.
PlaceInvestigationResponse { PlaceInvestigationResponseDetail { InquiryReferenceDetail { CustomerBillingEndorsementText	string at least 1 chars. up to 240 chars., Optional Text that is filled in by customer and commonly contains requesting individual or department name, or customer's own account/reference number and/or name for the case on which the product was provided.This text is a reference used during the billing process.
END: PlaceInvestigationResponse } PlaceInvestigationResponseDetail } InquiryReferenceDetail	/Aggregate
END: PlaceInvestigationResponse } PlaceInvestigationResponseDetail	/Aggregate
END: PlaceInvestigationResponse	/Aggregate

Response Codes & Error Handling

Successful service requests will return a CM000 response code in the TransactionResult ResultID field. Otherwise, one of the D&B Direct standard response codes will be returned.

This operation may return the following response codes: CM001, CM002, CM003, CM004, CM005, CM006, CM008, CM009, CM011, CM012, CM014, CP001, and SC001-SC009.

D&B Direct 2.0 API requests are provided on a metered basis; and may require entitlement prior to use in the production environment. In addition, a concurrency limit (QPS) is monitored to ensure that it is not exceeded. An error code will be returned in the event that a transaction is throttled.

Qualified usage (e.g., a successful response) is tracked and billed according to the terms & conditions of the customer's contract. The response codes CM000, CM010, PD002 and PD015 are considered successful. A built-in feature exists to prevent duplicate billing when multiple successful requests with the same criteria are submitted on the same calendar day (which is based on Eastern Standard Time [GMT-5]).

Expected Response Times

A D&B Fulfillment Specialist will perform research on the organization and collect up-to-date information. The following table provides the expected number of days that a regular investigation will be completed for each country.

Country	Expected Days	Customer Service Center
Abu Dhabi - UAE	6	D&B SAME
Admiralty Islands	10	Australia (Corre. Office)
Afghanistan	6	D&B North Africa
Ajman - UAE	6	D&B SAME
Alain	6	D&B SAME
Albania	4	Emerging Markets Center
Algeria	6	D&B North Africa
Andorra	3	Spain D&B
Angola	6	D&B North Africa
Anguilla	10	LABIC
Antarctica	---	Not reported on by D&B
Antigua & Barbuda	10	LABIC
Argentina	7	Argentina D&B
Armenia	4	Emerging Markets Center
Aruba	10	LABIC
Ascension Islands	6	D&B North Africa
Australia	5	Australia D&B
Austria	3	Austria D&B
Azerbaijan	4	Emerging Markets Center
Azores	7	Portugal (Corre. Office)
Bahamas	10	LABIC
Bahrain	6	D&B SAME
Bangladesh	6	D&B SAME
Barbados	10	LABIC
Belgium	3	Belgium D&B
Belize	10	LABIC
Belorussia	4	Emerging Markets Center
Benin	6	D&B North Africa
Bermuda	10	LABIC
Bhutan	6	D&B SAME
Bolivia	10	LABIC
Bosnia Herzegovina	4	Emerging Markets Center
Botswana	5	TU ITC
Bouvet Island	---	Not Reported on by D&B
Brazil	7	Brazil D&B
British Indian Ocean Territory	---	Not Reported on by D&B
Brunei	10	Singapore (Corre. Office)
Bulgaria	4	Emerging Markets Center
Burkina Faso	6	D&B North Africa
Burma	10	Singapore (Corre. Office)
Burundi	6	D&B North Africa
Cambodia	---	Not Reported on by D&B
Cameroon	6	D&B North Africa
Canada	7-10	Canada D&B
Cape Verde	6	D&B North Africa
Caroline Islands	10	Australia (Corre. Office)
Cayman Islands	10	LABIC
Central African Republic	6	D&B North Africa
Ceuta	7	Spain D&B
Chad	6	D&B North Africa
Chile	10	LABIC
China	10	China D&B
Christmas Islands	10	Australia (Corre. Office)
Colombia	10	LABIC
Cocos & Keeling Island	---	Not Reported on by D&B
Comoros	6	D&B North Africa
Congo	6	D&B North Africa
Cook Islands	10	Australia (Corre. Office)
Costa Rica	10	LABIC
Croatia	4	Emerging Markets Center
Cuba	---	Not Reported on by D&B
Cyprus	4	Emerging Markets Center
Czech	3	Czech D&B
Denmark	3	Denmark D&B
Djibouti	6	D&B North Africa
Dominica	10	LABIC
Dominican Republic	10	LABIC
Dubai	6	D&B SAME
East Timor	10	Singapore (Corre. Office)
Ecuador	10	LABIC
Egypt	6	D&B North Africa
El Salvador	10	LABIC
England	3	United Kingdom D&B
Equatorial Guinea	6	D&B North Africa
Eritrea	6	D&B North Africa
Estonia	4	Emerging Markets Center
Ethiopia	6	D&B North Africa
Falkland Islands	6	D&B North Africa
Faroe Islands	7	Denmark (Correspondent)
Fiji	10	Australia (Corre. Office)
Finland	3	Finland
Former Yugoslav Republic	4	Emerging Markets Center
France	3	France
French West Indies	7	France (Correspondent)
French Guyana	7	France (Correspondent)
French Southern Territory	7	France (Correspondent)
Friendly Isles	10	Australia (Corre. Office)
Furjairah - UAE	6	D&B SAME
Gabon	6	D&B North Africa
Gambia	6	D&B North Africa
Georgia	4	Emerging Markets Center
Germany	3	Germany D&B
Ghana	10	Emerging Markets Center
Gibraltar	4	Emerging Markets Center
Greece	7	Greece Alpha Mi
Greenland	7	Denmark (Correspondent)
Grenada	10	LABIC
Guadaloupe	7	France (Correspondent)
Guam	10	Australia (Corre. Office)
Guatemala	10	LABIC
Guinea	6	D&B North Africa
Guinea Bissau	6	D&B North Africa
Guyana	10	LABIC
Haiti	10	LABIC
Heard & McDonald	---	Not Reported on by D&B
Honduras	10	LABIC
Hong Kong	7	Hong Kong D&B
Hungary	3	Hungary D&B
Iceland	4	Emerging Markets Center
India (356)	14	D&B SAME
Indonesia	10	Singapore (Corre. Office)
Iran	8	D&B SAME
Iraq	6	D&B SAME
Ireland Republic of	3	Ireland D&B
Israel	5	Israel D&B
Italy	3	Italy D&B
Ivory Coast	6	D&B North Africa
Jamaica	10	LABIC
Japan	5	Japan D&B
Jordan	6	D&B SAME
Kazakhstan	4	Emerging Markets Center
Kenya	6	D&B North Africa
Kirghizia	4	Emerging Markets Center
Kiribati	10	Australia (Corre. Office)
Korea, Democratic Peoples Republic (North)	---	Not Reported on by D&B
Korea,Republic of (South)	10	Korea D&B
Kuwait	6	D&B SAME
Laos	---	Not Reported on by D&B
Latvia	4	Emerging Markets Center
Lebanon	6	D&B SAME
Leichtenstein	3	Switzerland D&B
Lesotho	10	TU ITC
Liberia	---	Not Reported on by D&B
Libya	---	Not Reported on by D&B
Lithuania	4	Emerging Markets Center
Luxembourg	3	Belgium D&B
Macau	10	Hong Kong (Corre. Office)
Madagascar	6	D&B North Africa
Madeira	7	Portugal (Corre Office)
Malawi	6	D&B North Africa
Malaysia	7	Malaysia D&B
Maldives	6	D&B SAME
Mali	6	D&B North Africa
Malta	4	Emerging Markets Center
Marianas Islands	10	Australia (Corre. Office)
Marshall Islands	10	Australia (Corre. Office)
Martinique	7	France (Correspondent)
Mauritania	6	D&B North Africa
Mauritius	6	D&B North Africa
Mexico	7	Mexico D&B
Micronesia	10	Australia (Corre. Office)
Midway Islands(SX)	10	Australia (Corre. Office)
Moldova	4	Emerging Markets Center
Monaco	3	France D&B
Mongolia	---	Not Reported on by D&B
Montserrat	10	LABIC
Morocco	6	D&B North Africa
Mozambique	6	D&B North Africa
N. Ireland	3	Northern Ireland D&B
Namibia	10	TU ITC
Nauru	10	Australia (Corre. Office)
Nepal	6	D&B SAME
Netherlands	3	Netherlands D&B
Netherlands Antilles	10	LABIC
New Caledonia	7	France (Correspondent)
New Zealand	5	New Zealand D&B
Nicaragua	10	LABIC
Niger	6	D&B North Africa
Nigeria	6	D&B North Africa
Norfolk Island	10	Australia (Corre. Office)
Northern Mariana Island	10	Australia (Corre. Office)
Norway	3	Norway D&B
Nuie Island	---	Not Reported on by D&B
Oman	6	D&B SAME
Pakistan	14	D&B SAME
Palau Island	10	Australia (Corre. Office)
Palestine	10	Israel D&B
Panama	10	LABIC
Papua New Guinea	10	Australia (Corre. Office)
Paraguay	10	Argentina (Corre. Office)
Peru	7	Peru D&B
Philippines	10	Singapore (Corre. Office)
Pitcairn Island	10	Australia (Corre. Office)
Poland	3	Poland D&B
French Polynesia	7	France (Correspondent)
Portugal	3	Portugal D&B
Puerto Rico	3	United States D&B
Principe Sao Tome	10	Emerging Markets Center
Qatar	6	D&B SAME
Ras Al Khaimah - UAE	6	D&B SAME
Reunion Island	7	France (Correspondent)
Romania	4	Emerging Markets Center
Russian Federation	4	Russia D&B
Rwanda	6	D&B North Africa
Saint Helena	10	Emerging Markets Center
Saint Kitts & Nevis	10	LABIC
Saint Lucia	10	LABIC
Saint Pierre & Miquelon	7	France (Correspondent)
Saint Vincent	10	LABIC
American Samoa	10	Australia (Corre. Office)
Western Samoa	10	Australia (Corre. Office)
San Marino	3	Italy D&B
Saudi Arabia	6	D&B SAME
Scotland	3	United Kingdom D&B
Senegal	6	D&B North Africa
Serbia & Montenegro	4	Emerging Markets Center
Seychelles	6	D&B North Africa
Sharjah - UAE	6	D&B SAME
Sierra Leone	6	D&B North Africa
Singapore	7	Singapore D&B
Slovakia	7	Czech Republic D&B
Slovenia	4	Emerging Markets Center
Society Isles	10	Australia (Corre. Office)
Solomon Islands	10	Australia (Corre. Office)
Somalia	6	D&B North Africa
South Africa	5	South Africa ITC
Spain	6	Spain D&B
Sri Lanka	6	D&B SAME
Sudan	10	Emerging Markets Center
Suriname	10	LABIC
Svalbard & Jan Mayen	3	Norway D&B
Swaziland	10	TU ITC
Sweden	3	Sweden D&B
Switzerland	3	Switzerland D&B
Syria	6	D&B SAME
Tahiti	10	Australia (Corre. Office)
Taiwan	7	Taiwan D&B
Tajikistan	4	Emerging Markets Center
Tanzania	6	D&B North Africa
Thailand	10	Singapore (Corre. Office)
Togo	6	D&B North Africa
Tokelau Islands	10	Australia (Corre. Office)
Tonga	10	Australia (Corre. Office)
Trinidad & Tobago	10	LABIC
Trust Territory	10	Australia (Corre. Office)
Tunisia	6	D&B North Africa
Turkiye	4	Emerging Markets Center
Turkish Rep. of Cyprus	4	Emerging Markets Center
Turkmenistan	4	Emerging Markets Center
Turks & Caicos	10	LABIC
Tuvalu	10	Australia (Corre. Office)
Uganda	6	D&B North Africa
United Kingdom	3	United Kingdom D&B
Ukraine	7	Emerging Markets Center
Umm-Al-Quwain - UAE	6	D&B SAME
Uruguay	10	Argentina (Corre. Office)
United States of America	5 - 7	USA D&B
US Minor Outlying Islands, Baker/Howland	10	Australia (Corre. Office)
Uzbekistan	4	Emerging Markets Center
Vanuatu	10	Australia (Corre. Office)
Vatican City	3	Italy D&B
Venezuela	10	LABIC
Vietnam	10	Singapore (Corre. Office)
American Virgin Islands	10	USA D&B
British Virgin Islands	10	LABIC
Wake Islands	10	Australia (Corre. Office)
Wales	3	United Kingdom D&B
Wallis and Futuna Island	7	France (Correspondent)
West Indies	10	LABIC
Western Sahara	---	Not Reported on by D&B
Yemen	6	D&B SAME
Zaire	10	Emerging Markets Center
Zambia	6	D&B North Africa
Zimbabwe	10	TU ITC

Feature Notes

Investigations initiated using the D&B Direct API may only be requested for the Business Information Report, although when the investigation is completed any data updated in the BIR will also be available in D&B Direct products that provide similar information.

Additional questions may be submitted (in the comments field) with the initial investigation request. Responses to these questions will be appended to the Business Information Report provided upon completion of the investigation.

When an investigation is requested on an in date case, please provide an explanation in the comments section. This is an operational requirement that ensures the local D&B Customer Service Center understands the expectations of the request.

If D&B is unable to locate the organization based on the information provided in the request, an Unable To Locate (UTL) report will be prepared and delivered.

Multiple email addresses may be included with the request, and each will receive a notification email -- with the Business Information Report attached --when the investigation process is completed. A copy of the report is also stored in the Product Request Archive.

What to do Next

Check Investigation Status

Investigation status can be checked using the List Portfolio Asset with the below options:

Use Investigation Status Code and User Read Indicator query parameters:

/V2/assets?UserReadIndicator=0&InvestigationStatusCode=1&SortBasisText=FulfillmentTimeStamp &SortDirectionText=Descending

The above REST URL will list all the Fulfilled Investigations records and records that have not been retrieved using Retrieve Portfolio. The response will be sorted by Fulfilled Timestamp in descending order.

Use Investigation Tracking ID query parameter:

/V2/assets?InvestigationTrackingID={InvestigationTrackingID}

The above REST URL will provide the status of Investigation Status Text: Pending, Fulfilled or Cancelled.

NOTE: No action is required if Investigation Status Text is Pending or Cancelled.

Use time stamp fields Order From Timestamp, Order To Timestamp and Fulfillment From Timestamp, Fulfillment To Timestamp:

/V2/assets?InvestigationStatusCode=1&OrderFromTimestamp=2018-10-01T00:00:00Z&OrderToTimestamp=2018-11-01T00:00:00Z
/V2/assets?FulfillmentFromTimestamp=2018-10-01T00:00:00Z&FulfillmentToTimestamp=2018-11-01T00:00:00Z

The above REST URL will list all the Fulfilled Investigations records between the time period provided.

Retrieve Fulfilled Reports

Use the following REST URLs to retrieve the report stored for the Asset/ Investigation Tracking ID provided.

/V2/assets/{PortfolioAssetID}?ApplicationTransactionID={PassUniqueNumber}
/V2/assets?InvestigationTrackingID={InvestigationTrackingID}

NOTE: After retrieval, status of Investigation will be changed to 'Delivered' and User Read Indicator will be updated to ‘true’.

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Place Investigation (GET)

Feature Request

Overview

Data Layer Entitlement

Specification

Endpoint

Testing

Feature Response

Specification

Response Codes & Error Handling

Expected Response Times

Feature Notes

What to do Next

Check Investigation Status

Retrieve Fulfilled Reports